Trouble Shooting - INFOSEC UPS SYSTEM E4 700 Mode D'emploi

14 Trouble Shooting

Problem
The n°1 "FAULT" led and the
n°6 led switch on, the alarm
beeps continuously.
The n°1 "FAULT" led and the
n°2 and n°5 leds switch on,
and the alarm beeps
continuously.
The n°1 "FAULT" led and the
n°4 led switch on, the UPS
beeps continuously.
The n°1 "FAULT" led and the
n°5 led switch on, the UPS
beeps continuously.
The n°1 "FAULT" led and the
n°3 led switch on, the UPS
beeps continuously.
The "ON LINE" led flashes.
The n°1 "FAULT" led and the
n°2 led switch on, the UPS
beeps continuously.
The n°1 "FAULT" led and the
"BAT." led switch on, the
alarm beeps every second.
"BAT." led flashes
The utility power is normal,
but the UPS do not work in
line mode
In battery mode backup time
is lower than nominal value
The UPS cannot power on
after pressing the "ON"
button
INFOSEC UPS SYSTEM - 4, rue de la Rigotière – 44700 Orvault – FRANCE - www.infosec.fr
Hot Line :
Possible cause
Shutdown of UPS due to
internal overheats.
The UPS output is
short-circuited.
Shutdown of UPS due to
an internal fault.
Shutdown of UPS due to
an internal fault.
Overcharging protection.
The voltage or frequency
of the utility power is out
of the input range of the
UPS.
The UPS is overloaded or
the load equipment is
faulty.
The charger of the UPS is
faulty.
Battery low or battery not
connected.
By-pass breaker in "OFF"
position.
Battery not fully charged.
UPS overloaded.
Battery is faulty or too old.
The "ON" button has been
pressed too briefly.
The UPS is not connected
to the battery or the
battery pack voltage is too
low.
UPS fault.
tel : + 33 (0)2 40 76 15 82 - fax : + 33 (0)2 40 94 29 51 - hotline@infosec.fr - 07 05 04 205 04
Solution
Make sure that the UPS is not overloaded, the air vents are not
blocked and the ambient temperature is not too high. Wait for
10 minutes for the UPS to cool down before turning on again. If
failed, please contact the distributor or service center.
Turn off the UPS. Remove all the connected loads. Ensure that
connected equipment and UPS have no internal faults before
turning it on again. If failed, please contact the distributor or
service center.
Please contact the distributor or service center.
Please contact the distributor or service center.
The charger of the UPS is faulty.
Please contact the distributor or service center.
The UPS is running in battery mode. Save your data and close
the application program. Make sure the utility power is within
the input voltage or frequency range allowed by the UPS.
Check connected loads and remove all no-critical equipment.
Recalculate the load power and reduce the number of loads
connected to the UPS. Check that connected loads are not
faulty.
Please contact the distributor or service center.
Check the battery. If the battery is faulty, replace the battery
immediately and make sure that the battery breaker is in "ON"
position.
Set the by-pass breaker on "ON" position.
Keep UPS connected to utility power for at least 10 hours to
recharge the batteries again.
Check the loads and remove the non-critical equipment.
Replace the batteries. Please contact the distributor to obtain
the parts and replacement service.
Press the "ON" button for more than 1 second.
Check the battery or recharge the battery.
Please contact the distributor or service center.
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