Trouble Shooting - INFOSEC UPS SYSTEM E4 LCD Evolution 10K TM Manuel Utilisateur

4. Trouble Shooting

If the UPS system does not operate correctly, please solve the problem by using the table below.
Symptom
No indication and alarm in the front
display panel even though the mains is
normal.
The icon and the warning code
flash on LCD display and alarm beeps
every second.
The icon and
display and alarm beeps every second.
The icon and
display and alarm beeps twice every
second.
Fault code is shown as 43. The icon
lights on LCD display and alarm
beeps continuously.
Fault code is shown as 14, the icon
lights on LCD display, and alarm
beeps continuously.
Other fault codes are shown on LCD
display and alarm beeps continuously.
Battery backup time is shorter than
nominal value
The icon and
display and alarm beeps every second.
INFOSEC UPS SYSTEM – 4 rue de la Rigotière – 44700 Orvault – France – www.infosec-ups.com
93
Hot Line Tel : +33 (0)2 40 76 15 82 – fax : +33(0)2 40 94 29 51 – hotline@infosec.fr – 06 14 AA 59 203 46
Possible cause
The AC input power is not
connected well.
EPO function is activated. At this
time, the EPO switch is in "OFF"
status or the jumper is open.
The external or internal battery is
flash on LCD
incorrectly connected.
UPS is overload.
UPS is
connected to the UPS are fed
flash on LCD
directly by the electrical network
via the Bypass.
After repetitive overloads, the
UPS is locked in the Bypass mode.
Connected
directly by the mains.
UPS is overload too long and
becomes fault. Then UPS shut
down automatically.
The UPS shut down automatically
because short circuit occurs on
the UPS output.
A UPS internal fault has occurred. Contact your dealer
Batteries are not fully charged
Batteries defect
Fan is locked or not working; or
flash on LCD
the UPS temperature is too high.
overloaded. Devices
devices are fed
Remedy
Check if input cable
connected to the mains.
Set the circuit in closed position to
disable the EPO function.
Check if all batteries
connected well.
Remove excess loads from UPS
output.
Remove excess loads from UPS
output.
Remove excess loads from UPS
output first. Then shut down the
UPS and restart it.
Remove excess loads from UPS
output and restart it.
Check output wiring
connected devices are in short
circuit status.
Charge the batteries for at least 7
hours and then check capacity. If
the problem still persists, consult
your dealer.
Contact your dealer to replace the
battery.
Check fans and notify dealer.
firmly
are
and if