Troubleshooting Guide; Trouble Shooting - INFOSEC UPS SYSTEM E6 LCD RT 5000 Manuel Utilisateur

4. Troubleshooting Guide

4.1. Trouble Shooting

When the UPS malfunctions during operation, you may check the followings:
1. Are the wirings of input and output correct?
2. If the input voltage of the Utility is within the input window of the UPS?
In case problems or symptoms still exist, please proceed the followings for proper adjustment.
Should the problem persists, please contact your local distributor for help.
Situation
Er05,
Er06, Er10, Er12 Er28 &
EPO
Er11, Er33
UPS Red Fault
LED lights up.
Er14
Check the error
code shown on
the LCD screen
Er15
Er16, Er27
Er21
Er24
Other error code
INFOSEC UPS SYSTEM – 4 rue de la Rigotière – 44700 Orvault – France – www.infosec-ups.com
Hot Line Tel : +33 (0)2 40 76 15 82 – fax : +33(0)2 40 94 29 51 – hotline@infosec.fr – 11 11 AA 68 203 16
Check Items
&
Solution
Check to see if the battery connection is properly
done, then re-charge the batteries for 8 hours to
see whether the UPS may backup normally;
otherwise, consult your local distributor right away.
If the CB3 is tripped, please turn off the UPS
completely and keep the CAM switch at position INV
before pressing CB3. Then remove some uncritical
load at the UPS output end. If any damage of the
coating of AC power cord, please replace a new
one.
Remove the short circuit occurred at the EPO
terminal.
Remove the objects blocked onto the ventilation
holes.
Check the cooling fans on rear panel are working
normally.
Make sure the UPS is operated normally. If it is on
CVCF mode, you have to turn off and turn on the
UPS again.
All of parameters except ID Number in the parallel
UPS must be same. Please refer chapter 3.5.5 to
set them again.
Reconnect the RJ-45 wire or set a UPS with ID=1.
When the UPS is on CVCF mode, it is prohibited to
have bypass input. You have to turn off the UPS
and bypass input and re-start the UPS.
Consult your local distributor for help.
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