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04
IP phase abnormal
05
Bypass phase abnormal
07
Over charge
08
Low battery
09
Overload
0A
Fan failure
0B
EPO enable
0D
Over temperature
0E
Charger failure

4. Trouble Shooting

If the UPS system does not operate correctly, please solve the problem by using the table below.
Symptom
No indication and alarm in the front
display panel even though the mains is
normal.
The icon
and the warning code
flash on LCD display and alarm
beeps every second.
The icon
and
LCD display and alarm beeps every
second.
The icon
and
LCD display and alarm beeps twice
every second.
Fault code is shown as 43. The icon
lights on LCD display and
alarm beeps continuously.
Fault code is shown as 14, 15, 16, 17,
18 or 19, the icon
LCD
display,
and
continuously.
Other fault codes are shown on LCD
display and alarm beeps continuously.
INFOSEC UPS SYSTEM – 15, rue du Moulin – 44880 Sautron – France – www.infosec-ups.com
99
hotline : +33 (0)2 40 76 15 82 – fax : +33(0)2 40 94 29 51 – hotline@infosec.fr – 07 19 AA 59 205 03
The AC input power is not
connected well.
EPO function is activated. At
this time, the EPO switch is in
"OFF" status or the jumper is
open.
The
flash on
battery
connected.
UPS is overload.
UPS is overloaded. Devices
connected to the UPS are fed
flash on
directly by the electrical
network via the Bypass.
After repetitive overloads, the
UPS is locked in the Bypass
mode. Connected devices are
fed directly by the mains.
UPS is overload too long and
becomes fault. Then UPS shut
down automatically.
The
automatically because short
lights on
circuit occurs on the UPS
alarm
beeps
output.
A
UPS
occurred.
parallel system
Locked in bypass after overload 3
33
times in 30 minutes
34
Converter current unbalanced
3A
Cover of maintain switch is open
3C
Utility extremely unbalanced
3D
Bypass is unstable
3E
Battery voltage too high
3F
Battery voltage unbalanced
40
Charger short circuited
Possible cause
external
or
internal
is
incorrectly
UPS
shut
down
internal
fault
has
Remedy
Check if input cable firmly
connected to the mains.
Set
the
circuit
in
position to disable the EPO
function.
Check
if
all
batteries
connected well.
Remove excess loads from UPS
output.
Remove excess loads from UPS
output.
Remove excess loads from UPS
output first. Then shut down
the UPS and restart it.
Remove excess loads from UPS
output and restart it.
Check output wiring and if
connected devices are in short
circuit status.
Contact your dealer
closed
are

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