Verifying Recent Changes; Correcting Intermittent Failures; Software Troubleshooting - Tandberg Data SLR Serie Manuel D'installation Et Guide De L'utilisateur

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Verifying Recent Changes

If the SLR has been installed previously and operating correctly but
is now incurring a problem, verify any recent changes to the system
to ensure that these changes are not causing the problem. Try the
following:
1) If the system configuration has changed, remove the change
to see if it affected the tape drive.
2) If an operating system corrective patch has been installed,
remove it to see if it affected the tape drive.
3) If a SCSI device has been added, check for SCSI-ID
conflicts.
4) If a SCSI device has been added, check if the SCSI
termination has been properly set.

Correcting Intermittent Failures

If the SLR fails intermittently:
1) Clean the tape drive.
2) Check the SCSI termination on the SCSI Bus.
If the problem occurs in the middle of an operation:
1) Try with a different data cartridge.
2) If the error occurs when the software scans for the files to
be backed-up, please operate a
check the state of the File Systems(s) and hard disk.
If the error occurs always on the same file or directory:
1) Try to remove the file or directory from the Backup
operation to see if that corrects the problem.
2) Try with a different data cartridge.

Software Troubleshooting

A complete Software Troubleshooting Guide is available on the
Tandberg WEB at the following URL: www.tandberg.com.
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