7.2.3 The power is not as expected
Symptoms: the tip does not vibrate at the expected frequency, the treatment is not progressing as normal and
is taking longer or is at a standstill.
Possible causes
Worn or distorted tip
Incorrect use: incorrect approach angle or
inadequate pressure on the tooth
Presence of liquid or moisture between the
handpiece and cord
Wear of the O'ring handpiece seal
7.2.4 Ultrasounds not working
Symptoms: the tip does not vibrate, vibration cannot be heard.
Possible causes
Tip loose
Faulty connector contact
Handpiece cord wire(s) cut
7.2.5 Water leakage
Symptoms: Water is leaking from one of the following places:
• between the base of the handpiece and its cord
Possible causes
Wear of 1.15 mm x1 mm O'ring handpiece seal
8 Technical specifications for the medical
device
8.1 Identification
Manufacturer
Name of the medical device
Replace the tip
Refer to the configuration table available at
www.satelec.com/documents
Thoroughly dry the electrical contacts
Replace the O'ring handpiece seal
Tighten the tip using the wrench
Clean the cord contacts
Return to Ultradent Products Inc. After-Sales Department to
replace the cord
Replace the seal using F12304 kit
J58349 • V1 • (14) • 03/2014 • NB77US010B
Solutions
Solutions
Solutions
SATELEC®
Ultrawave™
11