Troubleshooting Guide - Kenwood FDM31 Instructions

Troubleshooting Guide

Problem
The processor will not
operate.
Blender, Blend-Xtract
2GO or mill will not
operate
Processor stops during
processing
Blender, Blend-Xtract
2GO or multi mill leaking
from blade assembly
base.
Poor performance of
tools/attachments
Weighing Function
Display screen freezes
on [- - - -]
Weight changed on
display
Display screen turned off
Display showing [0 – Ld]
Cause
No Power.
Bowl not fitted to power unit
correctly.
Bowl lid not locked on
correctly.
Blender, Blend-Xtract 2GO or
mill not locked on correctly.
Blender, Blend-Xtract 2GO or
mill not assembled correctly.
Processor overloaded/
maximum capacities
exceeded.
Lid unlocked.
Seal missing
Seal incorrectly fitted
Seal damaged.
Refer to hints in relevant 'Using the attachment' section. Check attachments
are assembled correctly.
The display screen will freeze
during operation.
Display screen showing a
minus reading due to display
not 'zeroed' and either
ingredients or the bowl/lid/
attachment is removed.
Quantity weighed too small.
Power unit moved during
operation.
Power unit unplugged
The display screen will turn
off automatically if the same
weight reading is shown after
5 minutes.
Weighing function
overloaded
Excessive force applied to
power unit.
11
Solution
Check processor is plugged in.
Check bowl is located correctly and the
handle is situated towards the right front
hand corner.
Check that the lid interlock is located
correctly into the handle area.
The processor will not work if the bowl
and lid are fitted incorrectly.
If none of the above check the fuse/circuit
breaker in your home.
Blender, Blend-Xtract 2GO or mill will not
operate if fitted incorrectly to the interlock.
Check blade assembly is fully tightened into
the goblet/bottle/jar
Check maximum capacities stated in the
recommended usage chart.
Check lid is locked correctly.
Check seal is fitted correctly and not
damaged. To obtain a replacement seal see
'Service and customer care'.
Normal operation.
Either zero the screen or replace the missing
ingredients or refit the bowl/lid/attachment.
Use teaspoon and tablespoon
measures for very small quantities.
Always place the processor on a dry flat
surface prior to weighing.
Do not move the power unit during
operation of the weighing function.
Zero the display before weighing next
ingredients
Plug appliance in.
Press the ON/ZERO button once and the
display screen will light up.
Do not exceed the maximum weighing
capacity of 3Kg.
Do not subject the power unit to excessive
force as this may damage the weighing
sensor.