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Possible Causes
There should not be any foreign objects between the lid and the housing
Cooking temperature was not observed because the bowl and
of the device, remove if any.
the heating element did not fit tightly.
Always make sure that the heating element is clean and fits tightly with
the bowl before cooking.
Wrong ingredients or settings were chosen.
We recommend using recipes adjusted for the device. Choose proven
General proportions were not observed, the size of the ingre-
recipes only.
dients was too large.
Set the time and cooking program, choose ingredients, proportions, and
Wrong time settings.
the size of ingredients according to the recipe.
Chosen recipe is not appropriate for the device.
Steaming: the amount of water in the bowl is too little to
Use the amount of water recommended. If in doubt, check the water
provide enough steam.
level while steaming.
Frying ingredients add an amount of oil enough just to cover the bottom
Too much oil was added.
of the bowl.
Follow recommendations given in the recipe while deep frying.
Frying:
Too much moisture inside the
Do not close the lid of the device while frying unless specified in the
bowl.
recipe. Using frozen ingredients defrost and drain before frying.
Cooking: the water boiled away during preparation of foods
Certain products need to be processed before cooking: washed, browned,
with high acidity.
etc. Follow recommendations given in the recipe.
Too much dough in the bowl. Use a smaller amount of dough.
Baking (dough did not bake
Proofed dough has reached
Take the baked product out of the unit, turn it over and place back. Bake
through):
the inner lid and covered the
until ready.
steam valve.
Next time use smaller amount of dough.
THE DISH IS OVERCOOKED
We recommend using the recipes adjusted for your model. Try choosing
proven recipes only.
Wrong ingredients, wrong size of ingredients or time settings.
Set the time and cooking program, choose ingredients, proportions, and
the size of ingredients according to the recipe.
We recommend using the "Keep Warm" function moderately. If your device
The dish remained in the unit with the Keep Warm on for too
features the function of disabling the "Keep Warm" in advance, use it to
long after it' s been cooked.
avoid the problem.
LIQUID BOILS AWAY DURING COOKING
Depending on the quality of milk used, it may boil away. To avoid this, we
Milk boils away.
recommend using only ultra-pasteurized milk with the fat content of 2.5%
or less. Dilute milk with water if needed (p. 7)
We recommend using the recipes adjusted for the device. Try choosing
proven recipes only. Set the time and cooking program, choose ingre-
Ingredients were not properly processed (washed poorly, etc.).
dients, proportions, and the size of ingredients according to the recipe.
Wrong general proportions or ingredients.
Whole grains, meat, fish, and seafood need to be rinsed thoroughly
before cooking.
It is recommended to rinse the product thoroughly, remove the valve or
The product forms a foam
cook with the lid open
THE DISH IS BURNT
The bowl was not properly washed after last use.
Make sure that the bowl is clean and has no coating defects before
Non-stick coating is damaged.
cooking.
Solving the Problem
General amount of ingredients is smaller than recommended. Use proven recipes, adjusted for the device.
Cooking time was too long.
Frying: oil was not added; the ingredients have not been
stirred or turned over.
Stewing: not enough liquid.
Cooking: not enough liquid (proportions were not observed). Follow recommended ratio of liquids to solids while cooking.
Baking: the bowl was not greased before baking.
INGREDIENTS LOOSE THEIR SHAPE WHEN COOKED
Ingredients have been over stirred.
Cooking time was too long.
BAKED GOODS ARE OVERLY MOIST
Improper ingredients causing excess moisture have been used
(juicy fruits or vegetables, frozen berries, sour cream, etc.).
Baked product has been left in the unit with the closed lid
for too long.
BAKED GOODS DO NOT RISE
Eggs and sugar were poorly whipped.
The dough stayed for too long before being baked.
The flour wasn't sifted or the dough was poorly kneaded.
Wrong ingredients.
Certain REDMOND multicookers feature an overheat protection in STEW and SOUP programs. In case there is no liquid in the
bowl, the device automatically interrupts the program and switches to Keep Warm.
Recommended Steaming Time Settings For Various Products
Pork/beef fillet (cut into 1.5 cm cubes)
Mutton fillet (cut into 1.5 cm cubes)
Chicken fillet (cut into 1.5 cm cubes)
Meatballs/cutlets
Fish fillet
Reduce the cooking time or follow recommendations given in the recipe
adjusted for your model.
Frying products add amount of oil enough just to cover the bottom of the
bowl. Stir ingredients thoroughly while frying or turn over as required.
Add more liquid. Avoid opening the lid while stewing.
Grease the bottom and sides of the bowl with butter or oil before baking
(do not pour oil inside).
Frying foods, do not stir the ingredients more often than every 5–7
minutes.
Reduce cooking time or follow recommendations given in the recipe
adjusted for the device.
Use ingredients according to the recipe. Try to avoid using ingredients
causing excess moisture or use them in smaller amounts.
We recommend taking baked product out of the unit right after the baking
cycle finishes or leaving it on the "Keep Warm" for a short period of time only.
Use proven recipes adjusted for the device. Choosing, measuring, and
processing ingredients follow recommendations given in the recipe.
Product
Weight, g/pcs
Water, ml
500
500
500
500
500
500
180 (6 pcs) /
500
450 (3 pcs)
500
500
RMC-M90E
GBR
Cooking time, min
20/30
25
15
10/15
10
13

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