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12 Troubleshooting

If you have problems with your telephone, please check the following points first. For
any claims under the warranty, please refer to your dealer. The warranty period is 2
years. The rechargeable batteries are covered by a 12 months warranty.
No calls possible
Connection is cut off
or drops out
The charging light
does not come on
The battery symbol
flashes in the display
after a few hours
Display dark
Troublesome noises
when making a call
- Troubleshooting -
The telephone line is not correctly connected or is faulty.
Use only the telephone cable provided.
Test whether your telephone connection is in order by using
another telephone.
The power supply is not plugged in or there is a total power
failure.
The rechargeable batteries are flat or defective.
You are too far away from the base station.
The base station is not connected to the mains supply.
You are too far away from the base station.
Incorrect position for the base station.
Place the mobile unit properly on the base station, clean the
contact surfaces on the handset and on the base station with
a soft, dry cloth.
The base station is not connected to the mains supply.
Place the mobile unit on the base station for 16 hours.
If this does not help, replace the rechargeable batteries.
The batteries are flat. Please charge the mobile unit on the
base station.
Is the mobile unit switched off?
Caused by direct sunlight, allow the mobile unit to cool down.
Do not set up the base station in the immediate vicinity of
other electrical equipment such as microwaves or hi-fi
systems, as this may result in mutual interference.
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