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a) repair or replacement are impossible or disproportionate;
b) if Louis Vuitton has not completed the repair within a reasonable time or replaced
the product within the appropriate time;
c) the replacement or repair carried out previously caused significant inconvenience to you.
When determining the amount of the reduction or the sum to be refunded the use
of the product is taken into account.
After reporting the lack of conformity, Louis Vuitton may offer you any other available
remedy, with the following effects:
a) if you have already requested a specific remedy Louis Vuitton is obliged to implement
it, with the necessary consequences in relation to the running of the reasonable time,
unless you accept an alternative remedy;
b) if you have not already requested a specific remedy, you shall accept the offer or reject
it by choosing another remedy pursuant to what above.
If the non-conformity is of only minor importance, for which it is impossible
or disproportionate to complete the remedies of repair or replacement,
you are not entitled to terminated the contract.
Louis Vuitton shall be held liable where the lack of conformity becomes apparent
within two years as from delivery of the product.
You lose your consumer's rights if you do not inform Louis Vuitton Client Care
Service of the lack of conformity by no later than two months after the date
on which you discovered it. This notification shall not be required if Louis Vuitton
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