Troubleshooting - EVBOX WALL BOX 9835663180 Manuel D'installation

Part number: 9835663180

6. Troubleshooting

Led ring status
What you see
LED ring off
or green
LED ring
green, flashing
LED ring
yellow
LED ring
yellow, flashing
LED ring
blue
LED ring
red
LED ring
red, flashing
LED ring
purple, flashing
INSTALLATION_WALL_BOX_PSA_B2C_MERGED.indd 21
What it means
Wall box is ready for use.
Your charge card is being
verified.
The car is fully charged.
Charging session is in queue
(applicable in the Smart
Charging environment only).
Wall box is charging the car.
Wall box is experiencing
an error.
Your charge card is not
authorized to charge.
The wall box identifies itself
to the user during the blue-
tooth pairing process
What to do
Plug the charging cable into the wall box.
Wait until LED ring turns blue.
Unplug the charging cable on the EV side.
Refer to the vehicle's user manual.
When power becomes available, charging will
start or resume, and the LED ring will turn blue.
The car is charging.
Check the troubleshooting chapter in this man-
ual for solutions. If this does not solve the issue,
contact your installer or supplier.
Check the troubleshooting chapter in this man-
ual for solutions. If this does not solve the issue,
contact your installer or supplier.
Continue the bluetooth pairing process.
EN
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11-9-2019 8:31:34