EVBOX WALL BOX 9835663180 Manuel D'installation page 21

Part number: 9835663180
EN
6. Troubleshooting
Problem
The wall box
does not react
The LED ring
does not show
any color after
the power to
the wall box is
turned on
Residual-current
device prevents
charging.
LED ring flashes
red 10x.
LED ring
lights up red
constantly
See next page for more troubleshooting instructions.
22
INSTALLATION_WALL_BOX_PSA_B2C_MERGED.indd 22
Possible cause
No power to the wall box
Improper installation of the
charging cable
• Grounding error in the
wall box
• Defective charging
cable
• Fault in the vehicle
Grounding fault
Solution
• Make sure that the residu-
al-current device and circuit
breaker on the service panel
are on (check by user).
• Make sure that the supply
cable entering the wall box
is energised. The LED ring
should be on.
• Turn off the power to the wall
box. Turn it on again after 20
seconds by flipping the circuit
breaker or main switch to the
wall box.
Check/repeat steps 3.3 and 3.4 in
"Install charging cable" chapter.
• Check grounding (check by an
electrician)
• Check charging cable (check
by an electrician)
• Contact your local car dealer
Make sure that your electrical instal-
lation is properly grounded (check
by an electrician).
11-9-2019 8:31:35