Simple troubleshooting
Problem
Coffee is too "acidic".
Coffee is too "bitter".
Display shows
Error
Call hotline
The water filter does not
stay in position in the water
tank (17).
Display shows
Check
water tank
The coffee grounds are not
compact and are too wet.
Display shows
Clean brewing unit
Coffee or milk froth quality
varies considerably.
If you are unable to solve the problem, please call the hotline.
You will find the telephone numbers at the back of these instructions.
Cause
The grinding setting is too
coarse or the preground
coffee is too coarse.
Unsuitable type of coffee.
The grinding setting is too
fine or the preground cof
fee is too fine.
Unsuitable type of coffee.
The appliance has a fault.
The water filter is not
mounted correctly.
Water tank has been
incorrectly inserted or the
new water filter has not
been rinsed according to
instructions.
The grinding setting is too
fine or too coarse, or not
enough ground coffee has
been used.
Brewing unit (5) is soiled.
Too much preground
coffee in the brewing unit
(5).
The brewing unit's
mechanism is stiff.
Buildup of limescale in the
appliance.
Solution
Adjust the grinding unit to a
finer setting or use finer pre
ground coffee.
Use a darker roast.
Adjust the grinding unit to
a coarser setting or use
coarser preground coffee.
Change type of coffee used.
Please call the hotline.
Firmly press the water filter
straight down into the tank
connection.
Insert the water tank
correctly or rinse the water
filter according to instruc
tions and then switch on.
Adjust the grinding unit to
a coarser or finer setting,
or use 2 level measuring
spoons of ground coffee.
Clean brewing unit (5).
Clean brewing unit (5).
(Pour in no more than 2
level measuring spoons of
ground coffee).
Remove and clean the
brewing unit, see "Mainte
nance and daily cleaning".
Descale the appliance with
two descaling tablets as
described in the instructions.
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