DeVilbiss Healthcare BLUE DV63 Standard Plus Série Guide D'instructions page 26

TROUBLESHOOTING
WARNING
Electric Shock Hazard - Do not attempt to open or remove the cabinet; there are no user-serviceable internal components. If service is required, contact your equipment
provider for instructions on obtaining service. Opening or attempting to service your device will void the warranty.
Issue Possible Cause
Nothing shows on the 1. Device is not plugged in or the power cord is not fully
display.
inserted.
2. Optional Humidifier-The flow generator is not fully seated on
humidifier cradle.
3. There is no outlet power.
The device does not 1. The Auto-START feature has been disabled.
start when breathing
into the mask.
2. There is no power to the device.
3. Breath is not deep enough for the Auto-ON feature to detect.
4. You are using a full face mask that has an anti-asphyxia
valve.
5. The air supply port plug is missing or not fully inserted.
6. The optional humidifier chamber is not fully engaged or is
missing.
The airflow has stopped
1. The Auto-STOP feature has detected large airflow because of
unexpectedly during loosely fitting mask.
use or reports mask
2. During use, your mouth opens and you begin to mouth-
leak.
breathe.
3. The optional humidifier chamber is not fully engaged or is
missing.
4. The air supply port plug is missing or not fully inserted.
The display shows a An error has occurred in the device and requires servicing.
service code.
Apnea symptoms have
1. Air filter may be dirty.
recurred.
2. Apnea condition has changed.
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Remedy
1a. Verify that power cord is firmly connected to the device and the power outlet.
1b. If you are using a DC power source, make sure the cable connections are secure.
Verify that battery is charged.
2. Refer to assembly instructions to ensure proper contact is made.
3. Locate a suitable functioning power source.
1a. Use the ON/OFF button to start and stop device.
1b. If shown, go to CPAP setting then Enable menu.
2. Verify that the power cord is firmly connected to the device and the power outlet.
3. Breathe deeply in and out to start the device.
4. Auto-START may not work because your exhaled breath escapes through the open
valve. Use the ON/OFF button to start and stop the device.
5. Ensure the air supply port plug is fully inserted into the device.
6. Slide the humidifier chamber fully into cradle. Verify the release latch clicks into
place.
1. Ensure you have a good mask fit; adjust mask and headgear.
2. Contact equipment provider for a chin strap or different mask to prevent mouth-
breathing.
3. Slide the humidifier chamber fully into cradle. Verify the release latch clicks into
place.
4. Ensure the air supply port plug is fully inserted into the device.
Contact your equipment provider for service.
1. Clean or replace the air filter and relocate device away from drapes or other dusty
surfaces.
2. Contact your physician or equipment provider.
SE-DV64-1