Stokke Tripp Trapp Notice D'utilisation page 3

RIGHT OF COMPLAINT AND EXTENDED WARRANTY
Applicable worldwide in respect of the chair TRIPP
TRAPP®, hereinafter referred to as the product.
RIGHT OF COMPLAINT
The customer has a right of complaint pursuant to the
consumer protection legislation applicable at any
given time, which legislation may vary from country
to country.
Generally speaking, STOKKE AS does not grant any
additional rights over and above those laid down
by the legislation al to those under the "Extended
Warranty", and are not affected thereby.
STOKKE® "EXTENDED WARRANTY"
However, STOKKE AS, Parkgata 6, N-6003 Ålesund,
Norway, grants an "Extended
customers who register their product in our Warranty
Database. This may be done via our webpage
www.stokkewarranty.com. Upon registration, a war-
ranty certificate will be issued and sent to the cus-
tomer electronically (e-mail) or by ordinary mail.
Registration in the Warranty Database entitles
the owner to an "Extended Warranty" as follows:
7-year warranty against any manufacturing defect
in the product.
The "Extended Warranty" also applies if the product
has been received as a gift or purchased second-
hand. Consequently, the "Extended Warranty" may
be invoked by whoever is the owner of the product
any given time, within the warranty period, and sub-
ject to the warranty certificate being presented by
the owner.
Accessories
Tripp Trapp® Baby Set™
Baby set intended for chil-
dren from 6 months and up
to 3 years.
The STOKKE® "Extended Warranty" is conditional
upon the following:
• Normal use.
• The product only having been used for the pur-
pose for which the product is intended.
• The product having undergone ordinary mainte-
nance, as described in the maintenance/instruc-
tion manual.
• Upon the "Extended Warranty" being invoked, the
warranty certificate shall be presented, together
with the original date-stamped purchase receipt.
This also applies to any secondary or subsequent
owner.
• The product appearing in its original state, hereun-
der that the only parts used have been supplied by
STOKKE® and are intended for use on, or together
Warranty" to with, the product. Any deviations herefrom require
the prior written consent of STOKKE®.
• The serial number of the product not having been
destroyed or removed.
The STOKKE® "Extended Warranty"
does not cover:
Damage caused by normal developments in the
parts making up the product (e.g. colouration
changes, as well as wear and tear).
Damage caused by minor variations in materials
(e.g. colour differences between parts).
Damage caused by extreme influence from exter-
nal factors like sun/light, temperature, humidity,
environmental pollution, etc.
Damage caused by accidents/mishaps – for exam-
ple any other objects having bumped into the
product or any person having overturned the prod-
uct by colliding with it. The same applies if the
product has been overloaded, for example in terms
of the weight placed on it.
Damage inflicted on the product by external influ-
ence, for example when the product is being
shipped as luggage.
Consequential damage, for example damage
inflicted on any persons and/or any other objects.
If the product has been fitted with any accessories
that have not been supplied by STOKKE®, the
"Extended Warranty" shall lapse.
The "Extended Warranty" shall not apply to any
accessories that have been purchased or supplied
together with the product, or at a subsequent date.
Tripp Trapp® Cushion
Comes in several colours
and designs. It fits your Tripp
Trapp® high chair both with
and without Tripp Trapp®
Baby Set™.
STOKKE® Harness
4 point harness with attach-
ment brackets that fits your
Tripp Trapp® high chair.
STOKKE® will under the "Extended Warranty":
Replace or – if STOKKE® prefers – repair the defec-
tive part or the product in its entirety (if necessary),
provided that the product is delivered to a reseller.
Cover normal transport costs for any replacement
part/product from STOKKE® to the reseller from
whom the product was purchased. – No travel costs
on the part of the purchaser are covered under the
terms of the warranty.
Reserve the right to replace, at the time of the war-
ranty being invoked, defect parts by parts that are
of approximately the same design.
Reserve the right to supply a replacement product
in cases where the relevant product is no longer
being manufactured at the time of the warranty
being invoked. Such product shall be of corre-
sponding quality and value.
How to invoke the "Extended Warranty":
Generally speaking, all requests relating to the
"Extended Warranty" shall be made to the reseller
from whom the product was purchased. Such
request shall be made as soon as possible after any
defect has been discovered, and shall be accompa-
nied by the warranty certificate as well as the original
purchase receipt.
Documentation/evidence confirming the manufac-
turing defect shall be presented, normally by way of
the product being brought along to the reseller, or
otherwise being presented to the reseller or a
STOKKE® sales representative for inspection.
The defect will be remedied in accordance with the
above provisions if the reseller or a STOKKE® sales
representative determines that the damage is caused
by a manufacturing defect.
UK/IE 3