Warning; Right Of Complaint And Extended Warranty - Stokke TRIPP TRAPP Notice D'utilisation

IMPORTANT! KEEP FOR FUTURE REFERENCE.
US/CA
READ CAREFULLY BEFORE ASSEMBLING YOUR TRIPP TRAPP® HIGH CHAIR.
Assemble the Tripp Trapp® chair according to the instructions in this manual.
Place the seat and footplate in the correct position for your child, before the
screws are tightened.
If the chair will be used in combination with a Tripp Trapp® accessory, make sure
to set up the chair according to the instructions provided with the accessory.
Tripp Trapp® is designed for dining tables 72-76 cm high.
Seat placement
HEIGHT - The seat is at the correct height when your child's elbows are level
with the table top.
DEPTH - Position the child's back against the backrest. The seat should support
¾ of the thighs. It is important that the seat depth is not too deep in order to
allow for the best comfort and natural movement for the child.
The seat should always be in the first groove from the top when used with the
Tripp Trapp® Baby Set™ in order not to damage the rail.
Footplate placement
HEIGHT - The footrest is at the correct height when the sole of the child's foot can
rest flat on the footrest, while the thighs are touching the seat.
DEPTH – Make sure the forward edge of the footrest NEVER protrudes beyond
the front tip of the chair legs at floor level.
Seat and footrest adjustment
It is important to adjust the depth and height of the seat and footrest to fit the
size of your child. The position of the seat and footrest should be checked as the
child grows - at least once a year!

Right of complaint and Extended Warranty

Applicable worldwide in respect of the Tripp Trapp®, hereinafter
referred to as the product.
RIGHT OF COMPLAINT
The customer has a right of complaint pursuant to the consumer protection legislation
applicable at any given time, which legislation may vary from country to country.
Generally speaking, STOKKE AS does not grant any additional rights over and above
those laid down by the legislation applicable at any given time, although reference is
made to the "Extended Warranty" described below. The rights of the customer under
the consumer protection legislation applicable at any given time are additional to
those under the "Extended Warranty", and are not affected thereby.
STOKKE® "EXTENDED WARRANTY"
However, STOKKE AS, Parkgata 6, N-6003 Ålesund, Norway, grants an "Extended
Warranty" to customers who register their product in our Warranty Database. This
may be done via our webpage www.stokkewarranty.com. Upon registration, a
warranty certificate will be issued and sent to the customer electronically (e-mail)
or by ordinary mail.
6 | T R I P P T R A P P
®
Cleaning and maintenance
Wipe with a clean damp cloth, wipe off excess of water with a dry cloth. Moisture
will leave cracks in stain. We do not recommend the use of any detergent. Colours
may change if the high chair is exposed to sunlight.
Product information
The chair is made of cultivated beech. The varnish is water based.
Safety approval
Tripp Trapp® high chair assembled with Tripp Trapp® Baby Set™ or Tripp Trapp®
Newborn Set complies with EN 14988:2017.
If you are using a harness in combination with the Tripp Trapp chair®, make sure
it is correctly installed and adjusted.

WARNING

• Never leave the child unattended.
• Stay in reach of your child.
• Make sure the harness is correctly fitted.
• Do not use the high chair unless all components are correctly fitted and
adjusted. Pay special attention to the seat and footplate – make sure
these are properly fastened and adjusted according to this user guide
before you put your child into the high chair.
• The Baby Set, restraint system and Extended Gliders shall always be in
use when Tripp Trapp is used as a high chair.
Registration in the Warranty Database entitles the owner to an "Extended Warranty"
as follows:
• 7-year warranty against any manufacturing defect in the product.
The "Extended Warranty" also applies if the product has been received as a gift or
purchased second-hand. Consequently, the "Extended Warranty" may be invoked
by whoever is the owner of the product any given time, within the warranty period,
and subject to the warranty certificate being presented by the owner.
The STOKKE® "Extended Warranty" is conditional upon the following:
• Normal use.
• The product only having been used for the purpose for which the product
is intended.
• The product having undergone ordinary maintenance, as described in the
maintenance/instruction manual.
• Upon the "Extended Warranty" being invoked, the warranty certificate shall be
presented, together with the original date-stamped purchase receipt. This also
applies to any secondary or subsequent owner.
• The product appearing in its original state, hereunder that the only parts used
• Do not place the high chair near an open fire or other sources of strong
heat, such as electric bar fires, gas fires etc due to the risk of fire.
• Do not use the high chair if any part is broken, torn or missing.
• Do not use the high chair before the child can sit up unassisted.
• Always place the high chair on a level stable surface and make sure that
the high chair has space to slide backwards.
• Do not place small items, toxic substances, hot objects, electrical
• flexes etc near the high chair where your child can reach them, as they
• may cause choking, poisoning or other injuries.
• Remember to retighten all screws 2-3 weeks after assembly of the
high chair. After that you should check on and retighten the screws if
necessary on a regular basis, e.g. every second month. Keep the Allen
key for future use.
• Do not use any accessories or replacement parts not manufactured by
STOKKE; this may affect your child's safety.
• Do not use the high chair as a stepstool.
• NEVER use the Tripp Trapp® chair without the pre-fitted gliders that
are under the chair legs.
• This product is not a toy. Do not let children play with this product or
use it in any position not recommended by Stokke.
• Certain types of floors (like hardwood and linoleum) may be sensitive
to abrasion. It is the user's responsibility to decide whether the Tripp
Trapp® high chair is suitable for their flooring.
• The tray is not designed to hold child in chair.
• The high chair shall only be used by children capable of sitting upright
unassisted.
have been supplied by STOKKE® and are intended for use on, or together with, the
product. Any deviations herefrom require the prior written consent of STOKKE®.
• The serial number of the product not having been destroyed or removed.
The STOKKE® "Extended Warranty" does not cover:
• Issues caused by normal developments in the parts making up the product (e.g.
colouration changes, as well as wear and tear).
• Issues caused by minor variations in materials (e.g. colour differences between
parts).
• Issues caused by extreme influence from external factors like sun/light,
temperature, humidity, environmental pollution, etc.
• Damage caused by accidents/mishaps – for example any other objects having
bumped into the product or any person having overturned the product by colliding
with it. The same applies if the product has been overloaded, for example in
terms of the weight placed on it.
• Damage inflicted on the product by external influence, for example when the
product is being shipped as luggage.
• Consequential damage, for example damage inflicted on any persons and/
or any other objects.
FALL HAZARD: Children have suffered
severe head injuries including skull
fractures when falling from high chairs.
Falls can happen suddenly if child is not
restrained properly.
• Always use restraints, and adjust to fit snugly.
• Tray is not designed to hold child in chair.
• Stay near and watch child during use.
• The child should be secured in the high chair
at all times by the restraining system.
• It is recommended that the high chair be
used only by children capable of sitting
upright unassisted (approx. 6 months) until
36 months, or when the child can go safely
in and out of the chair on its own accord.
• If the product has been fitted with any accessories that have not been supplied
by Stokke, the "Extended Warranty" shall lapse.
• The "Extended Warranty" shall not apply to any accessories that have been
purchased or supplied together with the product, or at a subsequent date.
STOKKE® will under the "Extended Warranty":
• Replace or – if STOKKE® thus prefers – repair the defective part, or the product
in its entirety (if necessary), provided that the product is delivered to a reseller.
• Cover normal transport costs for any replacement part/product from STOKKE®
to the reseller from whom the product was purchased. – No travel costs on the
part of the purchaser are covered under the terms of the warranty.
• Reserve the right to replace, at the time of the warranty being invoked, defect
parts by parts that are of approximately the same design.
• Reserve the right to supply a replacement product in cases where the relevant
product is no longer being manufactured at the time of the warranty being
invoked. Such product shall be of corresponding quality and value.
WARNING:
How to invoke the "Extended Warranty":
Generally speaking, all requests relating to the "Extended Warranty" shall be made
to the reseller from whom the product was purchased. Such request shall be made
as soon as possible after any defect has been discovered, and shall be accompanied
by the warranty certificate as well as the original purchase receipt.
Documentation/evidence confirming the manufacturing defect shall be presented,
normally by way of the product being brought along to the reseller, or otherwise
being presented to the reseller or a STOKKE® sales representative for inspection.
The defect will be remedied in accordance with the above provisions if the reseller
or a STOKKE® sales representative determines that the damage is caused by a
manufacturing defect.
U S E R G U I D E