Customer Service; Product Number (E-Nr.) And Production Number (Fd); Accessories - Gaggenau AC230101 Manuel D'utilisation Et Notice D'installation

en Customer Service
11.1 Malfunctions
Fault
The appliance is not
working.
Remote control not
working.
In the LED display,
the LEDs flash one to
five times after the
appliance is switched
off.
LED 1 flashes in the
LED display.
LED 2 flashes in the
LED display.
12 Customer Service
If you have any queries on use, are unable to rectify
faults on the appliance yourself or if your appliance
needs to be repaired, contact Customer Service.
Function-relevant genuine spare parts according to the
corresponding Ecodesign Order can be obtained from
Customer Service for a period of at least 10 years from
the date on which your appliance was placed on the
market within the European Economic Area.
Note: Under the terms of the manufacturer's warranty
the use of Customer Service is free of charge.
Detailed information on the warranty period and terms
of warranty in your country is available from our after-
sales service, your retailer or on our website.
If you contact Customer Service, you will require the
product number (E-Nr.) and the production number
(FD) of your appliance.
13 Accessories
You can buy accessories from the after-sales service,
from specialist retailers or online. Only use original ac-
cessories, as these have been specifically designed for
your appliance.
Accessories vary from one appliance to another. When
purchasing accessories, always quote the exact
product number (E no.) of your appliance. → Page 34
34
Cause and troubleshooting
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker is faulty.
Check the circuit breaker in the fuse box.
▶
There has been a power cut.
Check whether the lighting in your kitchen or other appliances are working.
▶
The batteries are flat.
→ "Replacing the batteries in the remote control", Page 33
▶
The batteries are almost empty.
→ "Replacing the batteries in the remote control", Page 33
▶
The grease filters are saturated.
→ "Cleaning grease filters in the dishwasher", Page 32
▶
→ "Cleaning grease filters manually", Page 32
▶
The odour filters are saturated.
Change the odour filter. → Page 33
▶
The contact details for Customer Service can be found
in the enclosed Customer Service directory or on our
website.
12.1 Product number (E-Nr.) and production
number (FD)
You can find the product number (E-Nr.) and the pro-
duction number (FD) on the appliance's rating plate.
Depending on the model, the rating plate can be found:
¡ Inside the appliance (remove grease filters for ac-
cess).
¡ On top of the appliance.
Make a note of your appliance's details and the Cus-
tomer Service telephone number to find them again
quickly.
You can find out which accessories are available for
your appliance in our catalogue, in the online shop or
from our after-sales service.
www.gaggenau.com

Accessories

Regenerable odour filter
Non-regenerable odour fil-
ter
Order number
AA200122
AA200121