Medela Pump In Style Pro+ Mode D'emploi page 9

TROUBLESHOOTING
In case of an unexpected behavior of your breast pump check with the troubleshooting table. If you find the issue in the column "Problem" follow
the instructions in the column "Solution".
Problem
The breast pump generates no
vacuum (motor not working)
after you pressed the On/Off
button
There is low or no suction
The breast pump exterior got wet
The breast pump has been
submerged in water
Pump will not run on battery
power
If you have not resolved the problem with your breast pump, have further questions, or need additional assistance outside of the Troubleshooting
table, please contact Medela Customer Service. Additionally, to report any unexpected operations or events, please contact Medela Customer
Service. For contact data, visit www.medela.cm/contact-us. Under "Country" choose your country.
DISPOSAL
The unit is made of various metal and plastics. Before disposal, the device is to be rendered unusable and it must not be disposed of as unsorted
municipal waste in accordance with local regulations. Use your local return and collection system for waste electrical and electronic equipment.
Improper disposal may have harmful effects on the environment and on public health.
WARRANTY
This product is warranted by Medela to the original retail purchaser to be free from defects in material and workmanship for the period of one year
for pump mechanism (90 days for parts and detachable components) from the date of purchase. Warranty can only be claimed in the country of
purchase. In the event of a defect, Medela will repair or, at Medela's option, replace this product, without charge for such replacement, parts or
labor. Purchaser shall bear all expense for returning this product to Medela. This warranty does not apply to any product used commercially or
which has been subjected to misuse, abuse or alteration.
ANY AND ALL IMPLIED WARRANTIES, INCLUDING THE WARRANTY
OF MERCHANTABILITY, ARE LIMITED TO A DURATION OF 1 YEAR
FROM DATE OF PURCHASE. SOME STATES DO NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO
THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
Solution
• Make sure the breast pump is attached to a power source.
• If it still does not work, contact Medela Customer Service.
• Make sure all breast pump kit components are clean and dry and connections are secure.
• Make sure the membranes are placed in the connector caps correctly and the connector caps are shut
tightly.
• Make sure the breast shields are pushed into the connector caps tightly.
• While pumping, make sure the breast shields form a complete seal around the breast.
• When single pumping, make sure the unused tubing end is correctly plugged into the tubing holder.
• If suction does not improve, contact Medela Customer Service.
• Unplug the breast pump from the power source and turn off.
• Dry off the outside of the breast pump.
• Unplug the breast pump from the power source.
• Contact Medela Customer Service.
• Attach AC power source
• Ensure battery light is blinking (could be red, yellow, or green depending on charge level of battery).
A blinking battery icon indicates that the battery is actively charging.
• Keep pump plugged into power source until battery icon turns green and stops blinking.
• If the battery still does not work, contact Medela Customer Service.
For questions regarding this warranty or instructions on making a
warranty claim, please call Medela Customer Service (toll free) at
1-800-435-8316. All returns must be sent with a Return Authorization
Number from Medela, with your dated bill of sale or other proof of
purchase and a brief statement of the problem to the following address:
Medela LLC – Returns, Door 4501
1101 Corporate Dr., McHenry, IL 60050, USA
ATTENTION: RETURNS
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