Publicité
Issue
Solution
• The main brushes or main brush cover is not properly
Reduced emptying
installed. Check and install in place.
performance or
• The filter, air duct, suction inlet, air inlet, dustbin or
unusual noise
disposable dust bag is blocked. Clean to remove
when emptying
blockages.
• The mop cloths are not attached properly. Stick them
Reduced
on the mounts flat in place.
mop washing
• The floor is dirty. Change the mop washing mode to
performance
"Deep" in the app for better cleaning.
• Auto-drying is disabled. Check in-app settings.
• If the robot departs the dock during drying, the drying
Unable to start
will end in advance.
auto-drying
• In a humid environment, it is recommended to extend
the drying duration in the app to improve the drying
performance.
• Auto-emptying is disabled. Check in-app settings.
• Dock dust container cover is not installed. Check and
install.
• Auto-emptying will not be triggered if the robot
returns to the dock without cleaning.
Unable to
• The robot will not auto-empty after returning to the
auto-empty
dock in DND mode. Adjust cleaning or DND period, or
start emptying manually.
• Auto-emptying will not be triggered if the robot is
moved to the dock manually. Start emptying manually.
• The battery level is lower than 10%. Charge the robot
until the battery reaches 10%.
Issue
Solution
• The mop cloths will not be washed if not used.
• If the robot does not start from the dock or no dock
is found on the app map, it will not return to the dock
for mop washing.
Unable to wash
• Check clean water tank placement or refill the tank as
the mop cloths
required.
• Check dirty water tank placement or empty the tank
as required.
• Check that the cleaning tray module or cleaning tray
filter has been correctly installed.
Unable to wash
• Check that Mop Washing with Hot Water is enabled in
the mop cloths
the app.
with hot water
• Check that the FlexiArm Design Extended Mopping
feature is enabled in the app.
Unable to extend
• The mop cloth will only extend along walls and certain
the mop cloth
obstacles.
• Check if the mop extension structure is stuck.
• Check that the FlexiArm Design Extended Cleaning
feature is enabled in the app.
The side brush is
• The side brush does not extend for every corner or
unable to extend
every time when the robot cleans along the wall.
• Check whether the side brush is jammed.
16
Publicité
