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12. Trouble shooting
A. Control Valve Fault
Problem
Cause
1. Softener fails to
A. Interruption of electricity
regenerate.
B. Regeneration cycles set incorrect.
C. Controller is defective.
D. Motor fails to work.
2. Incorrect
A. Time of Day is not set correctly.
Regeneration
B. Power failure more than 3 days.
Time
3. Softener supply
A. Bypass valve is open or leaking.
hard water.
B. No salt in brine tank.
C. Injector plugged.
D. Insufficient water flowing into brine tank.
E. Leak at O-ring on riser pipe.
F. Internal valve leak.
G. Regeneration cycles not correct.
H. Shortage of resin.
I. Bad quality of feed water or turbine
J. Adjusting bolt open
4. Softener fails to
A. Line pressure is too low.
draw brine.
B. Brine line is plugged.
C. Brine line is leaking.
D. Injector is plugged.
E. Internal control leak.
F. Drain line is plugged.
G. Sizes of injector and DLFC does not
5. System uses too
A. Improper salt setting.
much salt.
B. Excessive water in brine tank.
6. Excessive water
A. Overlong refilling time.
in brine tank.
B. Foreign material in brine line.
C. Foreign material in brine valve and plug
D. Not install safety brine valve but power
E. Safety brine valve breakdown.
blocked.
match with tank.
drain line flow control.
failure whiling salting.
Correction
A. Assure permanent electrical service
(Check fuse, plug, pull chain or switch).
B. Reset regeneration cycles.
C. Replace controller.
D. Replace motor.
Check program and reset time of day.
A. Close or repair bypass valve.
B. Add salt to brine tank and maintain salt
level above water level.
C. Change or clean injector.
D. Check brine tank refill time.
E. Make sure riser pipe is not cracked.
Check o-ring and tube pilot.
F. Change valve body.
G. Set correct regeneration cycles in the
program.
H. Add resin to mineral tank and check
whether resin leaks.
I. Reduce the inlet turbidity, clean or
replace turbine.
J. Close the adjustment bolt.
A. Increase line pressure.
B. Clean brine line.
C. Replace brine line.
D. Clean or replace new parts.
E. Replace valve body.
F. Clean drain line flow control.
G. Select correct injector size and DLFC
according to the After sales service
requirements.
A. Check salt usage and salt setting.
B. See problem no.6.
A. Reset correct refilling time.
B. Clean brine line.
C. Clean brine valve and brine line.
D. Stop water supplying and restart pr
install safety brine valve in salt tank.
E. Repair or replace safety brine valve.
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