Service - Trek FAZUA Manuel Du Propriétaire

Claims under this guarantee can only be made by handing over or sending
the product to the manufacturer. The costs of sending in and returning
the product shall be borne by the manufacturer. If the manufacturer or the
dealer has named a specific freight company to the customer for sending
the product and the customer nevertheless uses another freight company,
the customer must bear the additional costs incurred in this respect.
This warranty shall apply to the extent and under the conditions set forth
above, including the presentation of proof of purchase, even in the event of
resale, to any subsequent future owner of the product residing within the
territorial scope of this warranty.
This guarantee is subject to the law of the Federal Republic of Germany,
unless and insofar as this is contradicted by mandatory consumer protec-
tion regulations in the country of the respective customer.

11 SERVICE

If possible, prepare the error screen and all information on
the relevant component before contacting a Fazua Service-
partner or the Fazua service team.
► If you require customer service, please contact a Fazua Servicepartner
or contact the Fazua service team.
► Where applicable, also visit the Fazua service platform:
www.fazua.com/help.
Here you will find comprehensive contents relating to the topic of
"Service" as well as a search function for Fazua Servicepartners in your
area.
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