Sage the Barista Express BES875 Guide Utilisateur page 21

PROBLEM POSSIBLE CAUSE
Espresso runs
• Portafilter not inserted
out around the in the group head correctly.
edge of the
portafilter.
• There are coffee
grounds around the
filter basket rim.
• Coffee tamped too lightly.
• Too much coffee in the filter basket.
• The silicone seal surrounding the
shower screen needs to be replaced
to ensure the portafiler is properly
secured into the group head.
No steam. • Machine has not reached operating
temperature.
• Water tank is empty.
• Water tank is not fully inserted
and locked into position.
• Machine needs to be descaled.
• Steam wand is blocked.
• STEAM/HOT WATER dial is not
in the STEAM position.
Coffee not • Cups not pre-heated.
hot enough.
• Portafilter not pre-heated.
• Milk not hot enough
(if making a cappuccino or latté etc).
• Machine needs to be descaled.
WHAT TO DO
• Ensure portafilter is completely inserted and rotated
until resistance is felt.
• Clean excess coffee from the rim of the filter basket
to ensure a proper seal in group head.
• Tamp between 10-15kg of pressure.
• Lower dose of coffee. Refer to 'Setting the Grind
Amount', page 9.
• Refer to 'Using the Allen Key', page 19.
• Allow time for the machine to reach operating
temperature. The STEAM / HOT WATER light will
flash to indicate the machine is heating to create
steam. During this time, condensed water may purge
from the steam wand. This is normal. When the
STEAM / HOT WATER light stops flashing the steam
wand is ready for use.
• Fill tank.
• Push water tank down completely to lock into place.
• Refer to 'Descaling', page 16.
• Refer to 'Cleaning the Steam Wand', page 18.
• Ensure the STEAM / HOT WATER dial is completely
rotated to the STEAM position.
• Rinse cups under hot water outlet and place
on cup warming tray.
• Rinse portafilter under hot water outlet.
Dry thoroughly.
• Heat milk until side of the jug becomes hot to touch.
• Refer to 'Descaling', page 16.
EN
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