Kohler K-1913 Guide D'installation page 41

Troubleshooting Procedures (cont.)
Symptoms
16. The seal will not inflate.
Kohler Co.
Probable Causes
C. Water is splashing over the top
of the seal.
D. There is debris between the
door and seal.
E. The drain valve is not working.
F. The controller is not working.
A. There is no power to the
controller or bath.
B. The door power wiring
connection to the controller is
loose.
C. One or both of the limit
switches are not making contact
or are damaged.
D. The door power wiring
connection to the door is loose.
E. The airline hose is pinched or
disconnected inside the door.
F. Error code in controller has
been activated (beeping sound
heard).
G. The primary seal system is not
operating properly.
41
Recommended Action
C. Lower the water level when filling
the bath. Reduce sudden
movements when bathing.
D. Clean all debris off the seal using a
can of compressed air.
E. The drain valve needs to be
replaced. Replace the drain valve or
call the Customer Care Center
using the information provided on
the back page of this manual.
F. Replace the controller or call the
Customer Care Center using the
information provided on the back
page of this manual.
A1. Connect the controller to the power
supply.
A2. Reset the circuit breaker.
A3. Connect the bath power cord to the
J1 port on the controller.
B. Connect the door power wire to the
J6 port in the controller.
C1. Adjust the limit switch/switches
until contact is made.
C2. The limit switch/switches need to
be replaced. Call the Customer
Care Center using the information
provided on the back page of this
manual.
D. Reconnect the power wire inside
the door from below.
E. Check the airline and reconnect or
reroute to eliminate pinching. Call
the Customer Care Center using
the information provided on the
back page of this manual.
F1. Reset the controller. To do this;
lower the door
quickly tap the door switch 5
times
wait 3 seconds, then tap the
switch 11 times within a 5
second span
the controller should beep 3 to
5 times to indicate the issue
has been resolved, then go
quiet.
F2. If the error code is still activated or
reoccurs, unplug the power and
call the Customer Care Center
using the information provided on
the back page of this manual.
G. Call the Customer Care Center
using the information provided on
the back page of this manual.
1128532-2-C