Kohler K-1913 Guide D'installation page 34

Troubleshooting Procedures (cont.)
It is normal to hear the compressor run for up to 90 seconds after the door is raised. The
compressor is located inside the door and is inflating the door seal.
If the door is fully raised for more than 20 minutes when there is no water in the bath,
the seals will automatically deflate.
It is normal to hear the solenoid valve, located inside the door, open and expel air when
the water level falls below the sensors. The valve is deflating the door seal.
Water coming from the bottom of the door and entering the drip tray is normal when it is
caused by the bather moving about in the bath when it is completely full. Excessive
splashing will cause water to run over the top of the inflated seals into the drip tray.
Water dripping into the drip tray as the seals deflate is normal. Water collects on the seal
during use and runs into the drip tray when the seals deflate.
Symptoms
1. Door is difficult to raise or
lower.
2. Door shimmies or shakes.
3. Water is leaking/running
from accumulator.
4. Bath will not fill all the
way to overflow.
1128532-2-C
Probable Causes
A. One or both counterweights are
not attached.
B. One or both of the
counterweight cables are not fed
through the pulleys.
C. The bath was not leveled
properly causing counterweights
to rub.
D. Mounting bracket is not
adjusted properly.
E. Door is rubbing against the bath
or access panel.
F. A roller is damaged or has
fallen off.
G. There is excessive wear on the
latch pin and/or strike plate.
A. Mounting bracket needs
adjustment.
A. This may occur with normal
operation.
B. Water supply connection is
loose or damaged.
C. Accumulator fitting(s) are loose
or disconnected.
D. Accumulator drain hose is
disconnected or leaks.
A. The water supply connection is
loose or damaged.
B. Toe tap drain does not close or
is leaking.
Recommended Action
A. Reattach the counterweight(s).
B. Use the provided tool to run the
counterweight cable onto the
pulleys.
C. Level the bath.
D. Reduce the pressure on the door by
adjusting the mounting brackets
outward using the slots.
E. Adjust the door outward using the
slots in the pulley assembly. If
necessary adjust the access panel
brackets.
F. Replace the roller.
G. Apply a drop or two of oil to the
face of the strike plate, replace the
strike plate, or call the Customer
Care Center using the information
provided on the back page of this
manual.
A. Adjust one or both of the mounting
brackets inward using the slots,
until it is snug against the rollers.
A. See the "Normal Operation
Includes" portion of the
"Troubleshooting Procedures".
B. Reseal the water inlet connections
and/or reconnect them.
C. Replace the accumulator connection
fitting(s).
D. Reconnect or tighten the
accumulator drain line connection.
A. Reseal the water inlet connections
and reconnect them.
B. Clean the toe tap assembly. Reseal
and reattach the drain. Replace if
needed.
34 Kohler Co.