Renfert EASY view 3D Mode D'emploi page 47

8.4 Spare parts
You can find components subject to wear and the spare parts on the spare part
list in the internet at www.renfert.com/p918�
Enter the following item number: 24000500�
The components excluded from the warranty (such as consumables or parts sub-
ject to wear and tear) are marked on the spare part list�
Serial number and date of manufacturing are shown on the type plate of the unit�
9 Troubleshooting
Error
Image cannot be fo-
cused.
Focus moves.
Light cone moves.
No lighting.
No network access to
USB stick.
No 3D image can be
seen.
Head without function.
Monitor displays image
errors / stripes.
Head lowers by itself.
Support arm can be
swiveled away too eas-
ily or swivels away by
itself.
Cause
• Display switched to 3D and 3D
glasses not used�
• Head moves down on its own�
• Head folds down on its own�
• The system is in stand-by mode� • Move mouse or move hand under the cameras�
• No network cable connected to
the network extension cable�
• IP address has been changed�
• 3D glasses not used�
• Monitor poorly aligned�
• 3D calibration changed�
• PC monitor is connected to
EASY view 3D HDMI Spiltter�
• The EASY view 3D power sup-
ply unit was plugged into the foot
switch connection�
• Cable plugs have come loose�
• Non-Renfert cable used�
• The fastening screw (31, Fig� 7)
is not tightened tight enough�
• The supporting surface of the
universal clamp is uneven�
• Switch to 2D�
• Use 3D glasses�
• Retighten the clamping screw for height adjustment
(35, Fig� 11) (see Chapter 4�3�4)�
• Retighten fastening screw (31, Fig� 10) (see Chapter 4�3�4)�
• The network cable used to connect to a switch or router is
not included�
• Check that the IP address displayed on the screen matches
the one entered in the transfer program�
• Put on 3D glasses�
• Align the monitor so that the view is perpendicular to the
monitor (see Chapter 4�3�3)�
• Calibrate the display� See the description on the internet at
www.renfert.com/p918�
Enter the following item number: 24000500�
• When using EASY view 3D HDMI splitter, a 3D image can
only be viewed on a Renfert 3D/2D monitor�
• Connect the power supply unit and foot switch correctly,
observing sections 4�4�1 and 4�4�2�
• If the head is still without function after correct connection, it
was damaged by the previous incorrect connection�
• Contact Renfert Service�
• Check the cable and screw the DVI plug into the monitor�
• Use Renfert cable�
• Retighten fastening screw�
• Make the universal clamp even and level�
• Attach an adhesive tape strip to the aluminum pin of the
support arm (under the black plastic sleeve)�
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Solution
EN