Technical Data - Videotec MAXIMUS MMX Manuel D'instructions

12 Troubleshooting
Before carrying out any type of
intervention, read the "Safety rules"
chapter of this manual.
Contact an authorised support centre if
the problems persist or you have any other
issues that are not described here.
PROBLEM The product does not go on.
CAUSE Wrong cabling, broken fuse.
SOLUTION Make sure the connections are
correct. Check continuity of the
fuse and, if faulty, replace it with
the indicated model.
PROBLEM Video streaming is not
visible.
CAUSE Incorrect IP address settings.
SOLUTION Check the device IP address
and the configuration of the
computer network card.
CAUSE Automatic preheating
procedure (De-Ice) in progress.
SOLUTION Wait until the end of the
pre-heating procedure. If the
ambient temperature is too low
the unit will remain blocked.
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13 Technical data

13.1 Mechanical
AISI 316L stainless steel construction
External shot peened and electro-polished surfaces
Sunshield
Supports for wall, ceiling or parapet installation
Unit weight:
• 6.5kg (14.3lb) (housing only + mounting bracket)
• 8.5kg (18.7lb) (housing with 4m (13ft) armoured
multipolar cable)
13.2 Cable glands
Cable entry: 1 hole, 1/2" NPT
Cable gland Ex d 1/2"NPT (with pre-installed cable
only)
13.3 Housing's window
Material: Tempered glass
Usable diameter: 73.5mm (2.9in)
13.4 Electrical
Supply voltage/Current consumption
• 24Vac ±10%, 1.32A, 50/60Hz
• 24Vdc ±5%, 0.9A
• PoE+ (IEEE 802.3at)
Power consumption:
• 21W (24Vac, 1.32A, 50/60Hz)
• 20W (24Vdc, 0.9A)
• 21W (PoE+)
Armoured cable
• External diameter: 16.8mm (0.66in)±0.4mm
(0.016in)
• Diameter under armature: 12.4mm (0.5in)±0.3mm
(0.012in)
• Colour: black RAL 9005
Armoured cable composition:
• 3x1.5mm² (15AWG)
• 4x2x0.22mm² (24AWG) (cat. 5E F/STP)
13.5 Network
Ethernet connection: 100 Base-TX
Connector: RJ45
MNVCMMX_2223_EN