Cleaning And Maintenance; Troubleshooting Guide - Beurer HK 57 Mode D'emploi

6. Cleaning and Maintenance

WARNING
• Prior to cleaning, always disconnect the Power Bank from the heating wrap and remove it from the
pouch.
• Always keep the Power Bank away from water or other liquids, as this may cause damage. To clean
the Power Bank, use a dry, lint-free cloth. Do not use any chemical or abrasive cleaning agents.
NOTICE: To prevent product damage, do not dry clean, wring out, tumble dry, or iron the heating wrap.
To machine wash, place it in a pillow case. Set the washing machine to the delicate or wool cycle
and the warm water setting. Always wash the heating wrap together with other items. Use a mild
laundry detergent according to the manufacturer's instructions.
Frequent washing of the heating wrap is not recommended and should only be machine
washed a maximum of 10 times during its life. Let the heating wrap dry flat on a drying rack. To
prevent product damage, do not use pegs or similar items to attach the heating wrap to the drying rack.
NOTICE: Reconnect the heating wrap to the Power Bank only after the heating wrap and the connector plug
are completely dry.
Storage
A storage bag is provided for taking the heating wrap with you on journeys. Remove the Power Bank.
Carefully roll up the heating wrap and then also place the Power Bank in the storage bag. If you do not
plan to use the heating wrap for a long period of time, store it in the original packaging in a cool, dry place.
Always remove the Power Bank before storing the device.
The Power Bank should be charged at least once per year to maintain its capacity.
NOTICE: Allow the heating wrap to cool down before storing. To avoid making sharp bends in the heating
wrap, do not place any objects on top of it while storing.

7. Troubleshooting Guide

Problem
The Power Button nor Power Bank
LED light up when:
- the Power Bank is connected to
the heating wrap and
- the Power Button is pressed.
The Power Button nor Power Bank
LED light up when:
- the fully charged Power Bank is
connected to the heating wrap
and
- the Power Button has been
pressed.
Cause
The Power Bank has been
depleted.
The Safety Shut-off Sensor was
triggered because of overheating.
The heating wrap or the Power
Bank is faulty.
6
Solution
Charge the Power Bank.
Allow the heating wrap to
cool down to room tempera-
ture and switch on again.
Contact Customer Service for
assistance.