Troubleshooting Guide - Dualit 3en 1 Manuel D'utilisation Et Garantie

IB-DCM2X-US-A.2_Layout 1 03/04/2014 10:45 Page 26

TROUBLEsHOOTINg gUIDE

ImPORTANT: fAILURE TO DESCALE AND CLEAN YOUR mACHINE wILL
INVALIDATE YOUR gUARANTEE.
Problem
No steam flowing
from steam wand
Problem
No coffee flowing
from brewhead
Possible cause(s)
1. Water tank is not correctly seated in position.
2. steam wand is blocked.
Result
Test
THE TAMP TEsT No water
Dispense water through the
brewhead with the cup filter in
place. Ensure NO coffee is in
the filter.
If you see no water after
7 seconds sTOP the test. Water flow
improves
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Solution(s)
1. Locate water tank (see page 8, fig 1).
2.1. Clean steam wand (see page 15, fig 3-5).
2.2. Descale (see page 18).
2.3. The wand assembly is removable for cleaning and is replaceable if required.
Contact Electra-Craft on (201) 439-1700 or email info@electra-craft.com.
Possible Cause(s) and Solution(s)
1. Water tank is not correctly seated in position.
Locate water tank (see page 8, fig 1).
2. The showerhead and cup filter may be blocked.
Clean showerhead (see page 16, fig 1-3) and cup filter (see page 16, fig 4).
3. You may be tamping too hard.
LIgHTLY 'tamp' the coffee grounds (see page 9, fig 5).
4. The cup filter is blocked because the coffee grind is too fine.
Ensure you are using setting 3-5 on the Dualit coffee grinder or use
a pre-ground coffee suitable for espresso machines. Clean the cup
filter (see page 16, fig 4).
6. There is too much coffee in the cup filter.
Use the measuring spoon (see page 9, fig 4).
7. The showerhead and cup filter may be blocked.
Clean showerhead (see page 16, fig 1-3) and cup filter (see page 16, fig 4).
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