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18. TROUBLESHOOTING

If your Uniglo is not working properly, please check the following:
Problem
Possible causes
Flat batteries.
No display
Damaged battery
Low battery
Low batteries.
display
No sensation
Intensity
enough.
You are using FACE 2
Output will not
Open
increase
operating.
above zero
Lead not connected to
body or faulty/damaged.
(Lead wires can break at the bend where they leave the machine giving
no, or intermittent, output).
Sudden
If you disconnect and re-
change in
connect a few minutes
sensation
later, the signal will feel
quite a lot stronger.
If the above review has failed to resolve your problem, or to report unexpected
operation or events, or to provide feedback call TensCare or your local supplier
or distributor (address on back cover) for advice.
Contact TensCare customer service on +44 (0) 1372 723 434. Our staff are
trained to assist you with most issues you may have experienced, without the
need to send your product in for service.
Solution
Recharge batteries.
Contact supplier.
Recharge batteries.
is
not
strong
Increase strength.
Most users will feel something at a setting
below 20 mA.
This programme uses microcurrent, it is
normal to not feel anything.
circuit
cut-out
Ensure machine is attached to your body
correctly.
Try using the second lead wire.
Purchase replacement if necessary.
Always
disconnecting the leads or electrode pads.
return
strength
38
to
zero
after

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