Warranty; Conditions; Ordering Replacement Parts; Contact Customer Service - Louisiana Grills LGCAB 61299 Mode D'emploi

WARRANTY

CONDITIONS

All smoke cabinets by Louisiana Grills, manufactured by Dansons Inc., carry a limited warranty from the date of sale by the
original owner. The warranty coverage begins on the original date of purchase and proof of date of purchase, or copy of original
bill of sale, is required to validate the warranty. Customers will be subject to parts, shipping, and handling fees if unable to
provide proof of purchase or after the warranty has expired.
Dansons carries a five (5) year warranty against defects and workmanship on all steel parts and metal component parts. Dansons
warrants that all part(s) are free of defects in material and workmanship, for the length of use and ownership of the original
purchaser. There is no specific warranty on the paint, powder coat finish, grill cover, gaskets or against any damage caused from
corrosion. Warranty does not cover damage from wear and tear, such as scratches, dents, dings, chips or minor cosmetic cracks.
These aesthetic changes of the smoke cabinet do not affect its performance. Repair or replacement of any part does not extend
past the limited warranty.
During the term of the warranty, Dansons' obligation shall be limited to furnishing a replacement for defective and/or failed
components. As long as it is within the warranty period, Dansons' will not charge for repair or replacement for parts returned,
freight prepaid, if the part(s) are found by Dansons' to be defective upon examination. Dansons' shall not be liable for
transportation charges, labor costs, or export duties. Except as provided in these conditions of warranty, repair or replacement
of parts in the manner and for the period of time mentioned heretofore shall constitute the fulfillment of all direct and derivate
liabilities and obligations from Dansons to you.
Dansons takes every precaution to utilize materials that resist rust. Even with these safeguards, the protective coatings can be
compromised by various substances and conditions beyond Dansons' control. High temperatures, excessive humidity, chlorine,
industrial fumes, fertilizers, lawn pesticides and salt are some of the substances that can affect metal coatings. For these reasons,
the warranty does not cover rust or oxidization, unless there is loss of structural integrity on the unit components. Should any of
the above occur, kindly refer to the care and maintenance section to prolong the lifespan of your unit. Dansons recommends the
use of a grill cover when the grill and smoke cabinet are not in use.
This warranty is based on normal domestic use and service of the grill and smoke cabinet , and neither limited warranty coverage's
apply for a grill and smoke cabinet which is used in commercial applications.

ORDERING REPLACEMENT PARTS

To order replacement parts, please contact your local authorized dealer or visit our online store at: www.louisiana-grills.com

CONTACT CUSTOMER SERVICE

If you have any questions or problems, contact Customer Service, Monday through Sunday, 4am - 8pm PST (EN/FR/ES).
service@louisiana-grills.com | Toll-Free: 1-877-303-3134 | Toll-Free Fax: 1-877-303-3135

WARRANTY SERVICE

Contact your nearest Louisiana Grills dealer for repair or replacement parts. Dansons Inc. requires proof of purchase to establish a
warranty claim; therefore, retain your original sales receipt or invoice for future reference. The serial and model number of your
Louisiana Grills unit can be found on the hopper. Record numbers below as the label may become worn or illegible.
MODEL SERIAL NUMBER
DATE OF PURCHASE AUTHORIZED DEALER
12