After-Sales Service - Grohe Sensia ARENA 39354SH0 Guide D'utilisation Rapide

After-sales Service
1. Before Requesting Professional Repairs
If problems cannot be solved by following the steps on "Troubleshooting", contact GROHE for further
instructions. GROHE should also be contacted in the following situations.
If you have additional questions that are not addressed in this manual.
If the power cord is damaged.
The power cord is overheating.
If the above conditions are left as-is, unexpected accident may occur. Be sure to consult GROHE.
NOTE:
Never disassemble or modify this product, as this may result in electric shock, fire, and/or injuries.
In addition, disassembly of the product will void the warranty.
If water is leaking from the seat unit or the water supply system, turn off the power of the toilet by
pressing the power button on the toilet, as this may result in electric shock, fire, or floor flooding.
If the seat unit or power cord are damaged (abnormal noise, odor, smoke, high temperatures,
cracking, or water leakage occurs), turn off the power of the toilet by pressing the power button on
the toilet immediately, and have the part repaired. Never use any defective parts, as this may result
in electric shock or fire.
2. See Your Warranty Card
This product comes with a warranty card. Be sure to thoroughly read the warranty statement, which can be
found on Warranty Card supplied with this product. Keep your proof of purchase (typically the sales receipt
from your GROHE dealer) where it can be accessed easily.
The warranty period is 5 years from the date of purchase.
Read the warranty statement to clarify which items are covered under the warranty, and which items are not
covered under the warranty.
3. Requesting Repairs
IF YOU HAVE ANY QUESTIONS, OR PARTS ARE DAMAGED OR MISSING, PLEASE DO NOT
CONTACT, OR RETURN, THIS PRODUCT TO THE STORE. PLEASE CONTACT YOUR LOCAL
CUSTOMER SERVICE REPRESENTATIVE WE CAN TAKE CARE OF ANY QUESTION OR ISSUE YOU
MAY HAVE.
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