Sage Barista Touch BES880 Guide Rapide page 21

PROBLEM
Machine is on but
ceases to operate.
No ground coffee
coming from grinder.
Too much / too little
ground coffee is
being delivered to
the filter basket.
Too much / too little
espresso is being
delivered to the cup.
Grinder is making
a loud noise.
POSSIBLE CAUSES
The safety thermal-cut out may
have activated due to the pump
or grinder overheating.
No coffee beans in hopper.
Blocked grinder chamber
or chute.
Water / moisture in grinder
chamber and chute.
Grind amount settings are
incorrect for particular grind size.
Grind amount and / or grind size
settings and / or shot volumes
require adjustment.
Blockage or foreign object
in grinder.
EASY SOLUTION
Press the POWER button to switch
the machine off and unplug from the
power outlet. Allow to cool for about
30–60 minutes.
If problem persists, call Sage Support.
Filler hopper with fresh coffee beans.
Clean and clear grinder chamber
and chute. Refer to 'Cleaning the
Conical Burr Grinder', page 15.
Clean and clear grinder chamber and
chute. Refer to 'Cleaning the Conical
Burr Grinder', page 15. Ensure
burrs are thoroughly dry before
re-assembling. It is possible to use
a hair dryer to blow air into the
grinder chamber.
Use the grind duration button to
increase or decrease the grind
amount. Refer to 'Dosing', page 10
and 'Extraction Guide', page 13.
Adjust the grind amount and / or
grind size settings. Refer to 'Setting
the Grind Size', page 10, 'Dosing',
page 10 and 'Extraction Guide',
page 13.
Remove hopper, check for debris
or blockage. If necessary, clean and
clear grinder chamber and chute.
Refer to 'Cleaning the Conical Burr
Grinder', page 15.
EN
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