Sage Barista Touch BES880 Guide Rapide page 19

PROBLEM
Espresso runs
out too quickly.
Espresso runs out
around the edge
of the portafilter.
No steam.
Pulsing / pumping
sound while
extracting espresso
or steaming milk.
POSSIBLE CAUSES
Coffee is ground too coarsely.
Not enough coffee in the
filter basket.
Coffee tamped too lightly.
Portafilter not inserted
in the group head correctly.
There are coffee grounds
around the filter basket rim.
Too much coffee in the
filter basket.
The silicone seal surrounding
the shower screen needs to be
replaced to ensure the portafiler
is properly secured into the
group head.
Machine has not reached
operating temperature.
Water tank is empty.
Water tank is not fully inserted
and locked into position.
Machine needs to be
decalcified.
Steam wand is blocked.
The machine is carrying out the
normal operation of the pump.
Water tank is empty.
Water tank is not fully inserted
and locked into position.
EASY SOLUTION
Use slightly finer grind.
Refer to 'Setting the Grind Size', page 10
and 'Under Extraction', page 13.
Increase dose of coffee.
Refer to 'Dosing', page 10 and 'Under
Extraction', page 13. Tamp then use the
Razor dose trimming tool to trim off
™
excess coffee.
Tamp between or 15–20kg of pressure.
Ensure portafilter is completely inserted
and rotated until resistance is felt.
Clean excess coffee from the rim of the
filter basket to ensure a proper seal in
group head.
Lower dose of coffee.
Refer to 'Dosing', page 10. After tamping,
trim the coffee dose using the Razor
dose trimming tool.
Refer to 'Replacing the Silicone Seal',
page 17.
Allow time for the machine to reach
operating temperature.
Fill tank.
Push water tank down completely
to lock into place.
Perform descale cycle.
Refer to 'Cleaning the Steam Wand',
page 16.
No action required as this is the normal
operation of the machine.
Fill tank.
Push water tank down completely
to lock into place.
EN
™
19