Indexa DVT30 Mode D'emploi page 53

In case of a warranty claim please contact the vendor for details of how to
proceed and how to return the product if necessary. Only carriage paid
authorised returns will be accepted. Repairs can only be accepted when
accompanied by a full description of the fault. After the warranty period has
expired repairs will be charged and are not always possible. Warranty claims do
not extend the warranty period and the warranty for replacement parts expires
with the warranty for the product.
23. Trouble shooting
Problem
Empty screen
Unstable image
Image too brightness
Image colours appear unreal, particularly with
artificial light
Image colours appear unreal, eg. green plants
A whistling sound can be heard
No sound
Dark monitor image during twilight / darkness
The image is also too dark during daylight
The monitor image displays a bright back-
ground, however the visitor is displayed dark
The picture freezes and the unit does not
respond
The ringtone is too loud and sounds too often
Cause
Outdoor station /optional additional camera has no power
The devices are not paired with each other
The stations / the camera are too far apart
Wireless connection is blocked
Antenna is not fixed tightly, or antennae not parallel to each
other
Interference with wireless signal
Strong light source in camera view
Overexposure due to strong light source
The camera sensor is set for daylight
The camera sensor is also set for infrared light (for night
vision). This setting creates a shifting of the colour spectrum
It is produced by acoustic feedbackg
The volume setting is too low
The outdoor station requires additional lighting to be able to
display a good image
Your viewing angle of the monitor is unfavourable
There is too much backlighting in the background
Software has crashed
-----
Unless there is a statutory obligation, the manufacturer is not responsible for
further claims, including peronal or material damages, arising from the use of
the product or from nonfunction or misfunction of the product.
Remedy
Check the mains adapter, cable connections and batteries
See chapter 13.2
Reduce the distance between the devices
Remove large objects or change the location of the stations
Screw the antenna tight and position the antennae parallel, eg. Vertical
Remove sources of interference from the devices, eg. WLAN router, LTE-Router, LTE-
mobile devices Electrical appliances, radio transmitters, microwave ovens
Relocate the outdoor station / the camera
Relocate the outdoor station
Adjustment not possible
Adjustment not possible
Place the stations further apart
Reduce the volume on the indoor station
Adjust the volume setting on the indoor station
Install additional lighting
Change the mounting height of the indoor station or adjust the monitor brightness
Install additional lighting or change the location of the outdoor station
Press the Reset button [4] using a paperclip
The duration and volume of the ringer melody are fixed and can not be changed.
Indexa GmbH
Paul-Böhringer-Str. 3
74229 Oedheim
Germany
www.indexa.de
Subject to change
GB - 53