In case you experience any problem with this unit, please take
the time to look through these pages and see if you can solve
the problem yourself before you call your dealer.
General
No power
e Make sure to plug the power cord into the AC outlet. Make
sure there is power to the AC outlet by plugging another
item such as a lamp or fan to test the outlet circuit.
Remote control does not work.
e Press the POWER button of the main unit to turn it on (page
12).
e If the batteries are dead, change the batteries (page 12).
e Use the remote control unit within the range (7m /23ft) and
point the remote control at the front panel. Clear any
obstacles between the remote control unit and the main
unit (page 12).
Other units with remote controls operate incorrectly.
e Note that other units with remote controls may operate
incorrectly because of infrared light "overspill" when you
operate the remote control of this unit.
Will not play.
e Reload the disc with the label side UP. If not, insert the disc
correctly.
e If the disc is dirty, clean the surface of the disc.
e If the unit is condensed with moisture, leave the unit for one
or two hours with the power turned on (page 19).
e If your disc is noticeably scratched do not use that type of
disc.
Buttons do not work properly.
e If another operation is still in process, wait a moment and
try again.
Severe hum or noise is heard.
e Place the unit as far away from a TV as possible.
There is no sound from the speakers or sound is distorted.
e Check that your amplifier and speakers are connected
securely (page 6).
e Check the operation manual and settings of the amplifier.
e If the disc is dirty, clean the surface of the disc (page 5).
e Digital audio from a Super Audio CD cannot be output from
the DIGITAL OUT (OPTICAL or COAXIAL) terminals.
e The sound is muted during pause. Press the PLAY button to
resume normal playback.
Digital audio recording is not possible on another device
e Copy-prohibit material cannot be copied digitally.
Noticeable difference in CD and Super Audio CD's volume.
e That is because CDs and Super Audio CDs use different
recording methods.
Troubleshooting
Word Sync
The display shows "No Word!"
e No word clock signal is being received. Check cables,
connections, and settings of the external (optional), clock
generator.
e The word sync mode is selected, but there is no clock
source. Turn the word sync mode off (page 16) (In this
mode the player will operate with its own internal clock
device).
The display shows "WRD UNLCK!"
e Invalid word sync signal is received. Check the setting of the
clock generator.
i.LINK (AUDIO) terminal
If you have had the optional upgrade for i.LINK connection
installed, then the following may apply.
No 5.1 multi-channel audio output
e Playback the surround Super Audio CD. Super Audio CDs
may have more than one playback area, not all of which
contain multi-channel audio data. Choose another playback
area (see page 13).
e Set the multi-channel mode to "Multi ch" (page 17).
Note: If normal operation cannot be obtained at any time,
unplug the power cord from the AC outlet and plug it
again after one minutes. This resets the internal micro-
computer which can be disturbed during electrical storms,
power interruptions, excessive noise, etc.
Beware of condensation
When the unit (or a disc) is moved from a cold to a warm
place, or used after a sudden temperature change, there is a
danger of condensation; vapor in the air could condense on
the internal mechanism, making correct operation impossible.
To prevent this, or if this occurs, leave the unit turned on for
one or two hours. Then the unit will stabilize at the
temperature of its surroundings.
Maintenance
If the surface of the unit gets dirty, wipe with a soft cloth or
use diluted neutral cleaning liquid. Be sure to remove any
fluid completely. Do not use thinner, benzine or alcohol as
they may damage the surface of the unit.
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