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Trouble Shooting

Before taking your sewing machine in for service, check the following chart.
Upper threading is not
Thread
threaded correctly.
Breakage
Re-thread machine
properly.
Bobbin thread is not passing
Bobbin Thread
correctly from bobbin case.
Reinsert bobbin
Breakage
properly.
Needle is not attached
Skipped
correctly.
Stitches
Reattach.
Threading is incorrect.
Fabric
Puckers
Rethread machine.
Fabric Won't
Stitch length is too short.
Feed Properly
Adjust stitch length.
Upper threading is
Loop In
incorrect.
Re-thread machine
Seam
properly.
Needle is not attached
Needle
correctly.
Breakage
Reattach.
Sewing Machine
The power isn't on.
Doesn't Run
Turn the power on.
The area under the needle
Machine Is
plate needs to be cleaned.
Clean feed dog and
Noisy
bobbin case.
Needle is not raised
Automatic Needle
all the way up.
Threader Doesn't
Turn hand wheel to
Work
raise needle.
Needle is not properly
Thread Cutter
attached.
Doesn't Work
Reattach.
22
18
Thread is getting tangled.
Rethread machine.
Clean bobbin case and
9
8 – 10
under needle plate.
Thread is getting tangled.
Rethread machine.
Clean bobbin case and
8
8 – 10
under needle plate.
Wrong needle.
See chart on p.11 to choose the
needle that best fits your
6
11
fabric-thread combination.
Wrong needle for the fabric
and thread you are using.
See chart on p.11 to choose the
needle that best fits your
8 – 10
11
fabric-thread combination.
Pressure of sewing foot
is too weak.
Adjust foot pressure.
3
4
Thread is not passing through
bobbin case correctly.
Reset bobbin case.
9
8
Wrong needle.
Change needles.
6
6
Machine's not plugged in.
Check to make sure the
3
3
machine's plugged in.
17
Wrong needle for the
thread you're using.
See chart on p.10.
10
3
Wrong needle.
See chart on p.11 to choose the
needle that best fits your
6
11
fabric-thread combination.
Upper thread tension is
Wrong needle.
too high.
See chart on p.11 for the right
Reduce tension.
needle to use with your fabric
11
and thread.
Bobbin case is scratched.
Bobbin tension is too high.
Remove needle plate and
Reduce tension.
11
check bobbin case.
Area under needle plate
Needle is bent, or tip is
dulled.
needs to be cleaned.
Clean feed dog and
Change needles.
6
bobbin case.
Upper thread tension is
Bobbin tension is too high.
too high.
Reduce tension.
Reduce tension.
11
Sewing heavyweight fabric with
feed dogs in lightweight fabric
Thread is getting tangled.
position.
Rethread machine. Clean needle
Adjust feed dogs.
plate and bobbin case.
5
Wrong needle.
See chart on p.11 for the right
needle to use with your fabric
11
and thread.
You're pulling the fabric
Wrong needle.
too hard.
See chart on p.11 for the right
Pull the fabric
needle to use with your fabric
11
more gently.
and thread.
The foot controller has
come unplugged.
Reattach foot controller.
3
Hook of needle threader doesn't
pass through eye of needle.
Check to make sure the
hook isn't bent.
Needle is bent, or tip is
Area under needle plate
dulled.
needs to be cleaned.
Clean feed dog and
Change needles.
6
bobbin case.
Bobbin case is scratched.
Remove needle plate and
11
check bobbin case.
Machine is not threaded
properly.
Rethread machine.
17
8 – 10
You're sewing a lightweight fabric with
feed dogs in heavyweight position.
Adjust feed dogs.
11
5
8 – 10
13 – 16
Upper threading is
incorrect.
Rethread.
17
9

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