Problem
The Rearwash/
Frontwash does not
work.
Flushing functions
The auto flush does
not work.
The product does
not flush.
Seat heating
The seat heating
does not work.
The seat tempera-
ture is too high/low.
36
Potential cause
The spray nozzle is
blocked.
The seat sensor has lost
contact.
The function is only
activated if a user is
sitting on the product for
6 s or longer.
The seat sensor has lost
contact.
The function is defective.
The time between two
flushes is too short, it
takes about 25 s until the
water tank is refilled.
The stop valve is closed.
Power or water supply
malfunction.
The function is
deactivated.
The temperature is set
incorrectly.
Solution
> Activate the function.
> Clean the spray nozzle.
[}App] Home – Rearwash/
Frontwash
> Sit down again.
> Activate the function.
Normal condition
> Clean the surface. Sit down
again.
> Contact help@duravit.com.
Normal condition
> Open the stop valve.
> Flush the product
with a bucket of
water (8 l (2.1 gal)).
> Contact help@duravit.com.
> Activate the function.
[}App] Settings – Seat
> Set the temperature.
[}App] Settings – Seat