Guarantee - WANDERS Bordeaux Orsanne Mode D'emploi Et Instructions D'installation

• Check whether the gas supply is open. If you cannot find the gas supply please contact your
installer.
•
There may be some air in the pilot feed line. Wait for 5 minutes and light the hearth again. If this
does not help please contact a certified installer.

4.0 GUARANTEE

WANDERS Metaalwerken B.V. in Netterden, the Netherlands, gives a one-year guarantee after
the purchase date, provided that the fireplace is properly installed and used in accordance with the
instructions in the manual.
The guarantee includes all defects which can be reduced to flaws in material and construction, in which
case you will receive the new parts free of charge. Labour costs or other expenses are not covered by
the guarantee. You can send defect parts (carriage paid) to WANDERS Metaalproducten B.V., Amtweg
4, 7077 AL in Netterden [The Netherlands].
The guarantee does not include: failure due to improper use; non-compliance with the installation and
operating instructions; installation by a non-certified installer; negligence of the apparatus and converting
the fireplace to be fired with another kind of gas.
Wanders can not be held responsible for any cracks in stuccoed walls or discolouration of walls, ceilings
and/or grates after burning the fireplace. Discolouration is caused by the burning of dust particles in the
convection cover. To reduce the chance of cracks in stucco and to minimize discolouration we refer to
the advice given for decorative hearths. Your installer can give you more information.
Any complaints will be dealt with after the sales firm, the installer or the gas company filed a complaint
and sent a copy of the purchase receipt with purchase date. Any repairs do not entitle you to extend the
guarantee term. All consequential damages or loss are excluded.
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