Cinderella COMFORT Manuel Du Produit page 24

Error messages
When lights are flashing, you should look for the reason, and fix the problem before using the toilet. You must
take immediate action in the event of any irregularities such as odours, poor incineration or system failures, in
order to avoid damage and unnecessary repair costs.
Triggered bi metal thermostat
The bi metal thermostat is triggered if the internal temperature in the toilet is too high. This will normally occur
if there is a lack of air flow, or restriction in the inlet- or outlet section of the installation. It is therefore important
that you check that the intake air is in accordance with the specifications, and that the flue vent is open and free
of obstacles. Visually check the catalytic converter and perform the steam cleaning procedure in accordance with
section 4.2.2.
During a power outage
If an incineration process is ongoing during a power outage, you may experience temporary odours from inside
the toilet and smoke and odours from the flue pipe outside. The fan will operate on battery power until it is
cooled. Since the incineration will not automatically restart when the mains power returns, you must manually
start a new incineration cycle. If the power outage is expected to last for longer than two hours, it is important
that you empty any waste from the toilet, as this could damage the toilet if it remains there for a longer period of
time. Never use the toilet during a power outage.
Odours in the room
Odours can have several causes:
1. Failure to use a bowl liner each time the toilet is used or improper use of the liner.
2. The airflow may be blocked. Inspect the flue pipe and flue termination cap.
3. Check that the installation has been performed in accordance with the installation manual. Too much
restriction in the flue pipe could cause back pressure and cause odours inside.
4. The exhaust pipe may be clogged. See section 4.2.5.
5. The catalytic converter may be clogged. See section 4.2.4.
6. The outlet pipe is not properly fixed to the toilet. See section 2.4.3.
Odours outside
The causes may be the same as for inside the room, or:
1. The catalytic converter has not reached operational temperature. When the toilet is cold it can take a few
minutes before the catalytic converter reaches the temperature where it starts to function properly.
2. The catalytic converter may be corroded or deformed. Contact your servicing provider.
Powersurges
If the appliance experiences a surge of power, for example during a lightning storm, the appliance will reset
automatically, and a new incineration will have to be started manually.
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Unscrew the cover to locate the bi-metal switch.