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● Guarantee
EYENIMAL guarantees the product against production defects for 2 years after purchase.
All postage and packing charges will be the purchaser's sole responsibility. After the warranty period a service or upgrade charge will apply
relative to replacement of the product, with new or refurbished items EYENIMAL's sole discretion.
● Guarantee conditions
1.
The guarantee will be valid only if the proof of purchase (invoice or sales receipt), without cancellation, is submitted to the distributor or to
EYENIMAL. The guarantee is limited to the original purchaser.
2.
This warranty excludes :
▪
changing the battery
▪
changing the strap
▪
direct or indirect risks incurred when sending the article back to the distributor or EYENIMAL
▪
damage to the article caused by:
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▪
loss or theft
3.
No claim may be advanced against EYENIMAL, particularly in relation to incorrect use or breakdown.
4.
EYENIMAL reserves the right to modify the characteristics of its products with a view to making technical improvements or to comply with
new regulations.
5.
The information contained in this guide may be subject to amendment without prior notice.
6.
Photos and drawings are not contractual.
7.
Warranty is void is product resold
● Spare parts
You can purchase spare parts (strap, contact points, connectors, batteries, additional collars ...) from you supplier at any time. You can also
contact our Customer Centre sales@eyenimal.com
● Collection and recycling of your device at the end of its life
The pictogram
which appears on your product means that this one cannot be thrown with household refuse. You have to bring the
device to a collection location suitable for treatment, development, recycling of electronic wastes or bring it back to your distributor.
Adopting this process, you do something for the environment; you contribute to the preservation of natural resources and to the protection of
human health.
negligence or incorrect use (ex. bites, breakage, cracking)
use contrary to the instructions or not envisioned therein
repairs performed by unauthorized persons
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