Guarantee Conditions - EYENIMAL CLASSIC NOBARK COLLAR Guide D'utilisation

Table des Matières

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• Maintenance

Avoid cleaning the collar with volatile liquids such as solvents or cleaning fluids. Use a soft cloth and neutral detergent.

The nylon strap can be washed with soapy water.

• Troubleshooting

Before thinking your collar is broken, read this booklet over and make sure that the problem is not caused by a weak

battery or incorrect settings.

Check if the collar is properly adjusted and positioned around your dog's neck. Make sure the contact points are properly

tightened on the unit. Re-initialise the system by removing the battery from its housing and then, with a metallic tool (e.g.

screwdriver, scissors), touch each of the two battery contacts for 2 seconds approximately.

Insert the battery again: one beep is emitted, indicating that the collar is correctly initialised.

If the problem persists, contact your retailer. You can also contact our Customer center by Email :

sales@eyenimal.com.

Depending on the extent of the malfunction, you may have to return your product for service and repair.

For all repairs, please supply the following:

athe complete product

athe proof of purchase (invoice or sales receipt)

aIf you omit one of these items, the After Sales Service will have to invoice you for any repair costs incurred.

• Technical spécifications

Power

Battery life

Tightness

Battery waste indicator

Operating modes

Dimensions

Weight (battery included)

Adjustable collar for necks

• Guarantee

EYENIMAL guarantees the product against production defects for two years of ownership (conditions applies).

All postage and packing charges will be the purchaser's sole responsibility. After the warranty period a service or upgrade

charge will apply relative to replacement of the product, with new or refurbished items EYENIMAL's sole discretion.