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Les langues disponibles

TROUBLESHOOTING

Problem
Possible causes
The cooktop
No power.
cannot Be
turned on.
The touch
The controls are locked.
controls are
unresponsive.
The touch
There may be a slight film of
controls are
water over the controls or
difficult to
you may be using the tip of
operate.
your finger when touching the
controls.
The glass is
Rough-edged cookware.
being scratched.
Unsuitable, abrasive scourer or
cleaning products being used.
Some pans
This may be caused by the
make crackling
construction of your cookware
or clicking
(layers of different metals
noises.
vibrating differently).
The induction
This is caused by the
hob
technology
makes a low
of induction cooking.
humming
noise when
used on
a high heat
setting.
What to do
Make sure the cooktop is
connected to the power supply
and that it is switched on.
Check whether there is a power
outage in your home or area.
If you've checked everything
and the problem persists, call a
qualified technician.
Unlock the controls.
Make sure the touch control
area is dry and use the ball of
your finger when touching the
controls.
Use cookware with flat and
smooth bases. See 'Choosing
the right cookware'. See 'Care
and cleaning'.
This is normal for cookware and
does not indicate a fault.
This is normal, but the noise
should quieten down or
disappear completely when
you decrease the heat setting.
EN
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