Toro 20899 Mode D'emploi page 26

Conditions and Products Covered
The Toro Company and its affiliate, Toro Warranty Company, pursuant to an agreement
between them, jointly promise to repair for the original purchaser
listed below if defective in materials or workmanship or if the Toro GTS (Guaranteed to
Start) engine will not start on the first or second pull, provided the routine maintenance
required in the Operator's Manual have been performed.
The following time periods apply from the date of purchase:
Products
Walk Power Mowers
•Cast Deck
•Engine
•Battery
•Steel Deck
•Engine
TimeMaster Mowers
•Engine
•Battery
Electric Hand Held Products
and Walk Power Mowers
Snowthrowers
•Single Stage
•Engine
•Two Stage
•Chute, chute deflector and
impeller housing cover
Electric Snowthrowers
All Ride-On Units Below
•Engine
•Battery
•Attachments
DH Lawn & Garden Tractors
XLS Lawn & Garden Tractors
TimeCutter
TITAN Mowers
•Frame
1 Original Purchaser means the person who originally purchased the Toro Product.
2 Residential use means use of the product on the same lot as your home. Use at more than one
location is considered commercial use and the commercial use warranty would apply.
3 The Toro GTS Starting Guarantee does not apply when the product is used commercially.
4 Some engines used on Toro Products are warranted by the engine manufacturer.
5 Whichever occurs first.
6 Lifetime Frame Warranty - If the main frame, consisting of the parts welded together to form the
tractor structure that other components such as the engine are secured to, cracks or breaks in
normal use, it will be repaired or replaced, at Toro's option, under warranty at no cost for parts and
labor. Frame failure due to misuse or abuse and failure or repair required due to rust or corrosion
are not covered.
Warranty may be denied if the hour meter is disconnected, altered, or shows signs
of being tampered with.
The Toro Warranty
and
The Toro GTS Starting Guarantee
1 the Toro Product
Warranty Period
5 years Residential Use 2
90 Days Commercial Use
5 years GTS Guarantee,
Residential Use 3
2 years
2 years Residential Use 2
30 Days Commercial Use
2 years GTS Guarantee,
Residential Use 3
3 years Residential Use 2
90 Days Commercial Use
3 years GTS Guarantee,
Residential Use 3
2 years
2 years Residential Use 2
No Warranty for Commercial Use
2 years Residential Use 2
45 Days Commercial Use
2 years GTS Guarantee,
Residential Use 3
3 years Residential Use 2
45 Days Commercial Use
Lifetime (original owner only) 5
2 years Residential Use 2
No Warranty for Commercial Use
See engine manufacturer's warranty
2 years Residential Use 2
2 years Residential Use 2
2 years Residential Use 2
30 Days Commercial Use
3 years Residential Use 2
30 Days Commercial Use
3 years Residential Use 2
30 Days Commercial Use
3 years or 240 hours 5
Lifetime (original owner only) 6
You must maintain your Toro Product by following the maintenance procedures
described in the Operator's Manual. Such routine maintenance, whether performed by
a dealer or by you, is at your expense.
Instructions for Obtaining Warranty Service
If you think that your Toro Product contains a defect in materials or workmanship,
follow this procedure:
1. Contact your seller to arrange service of the product. If for any reason it is
impossible for you to contact your seller, you may contact any Toro Authorized
Distributor to arrange service. See attached Distributor List.
2. Bring the product and your proof of purchase (sales receipt) to the servicing
outlet. If for any reason you are dissatisfied with the servicing outlet's analysis or
with the assistance provided, contact us at:
Toro Customer Care Department, RLC Division
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
001–952–948–4707
Items and Conditions Not Covered
There is no other express warranty except for special emission system coverage
and engine warranty coverage on some products. This express warranty does not
cover the following:
•
Cost of regular maintenance service or parts, such as filters, fuel, lubricants, oil
changes, spark plugs, air filters blade sharpening or worn blades, cable/linkage
adjustments, or brake and clutch adjustments
•
Components failing due to normal wear
•
Any product or part which has been altered or misused or neglected and requires
replacement or repair due to accidents or lack of proper maintenance
•
Pickup and delivery charges
•
Repairs or attempted repairs by anyone other than an Authorized Toro Service
Dealer
•
Repairs necessary due to failure to follow recommended fuel procedure (consult
Operator's Manual for more details)
4
– Removing contaminants from the fuel system is not covered
– Use of old fuel (more than one month old) or fuel which contains more than
10% ethanol or more that 15% MTBE
– Failure to drain the fuel system prior to any period of non-use over one
month
•
Repairs or adjustments to correct starting difficulties due to the following:
– Failure to follow proper maintenance procedures or recommended fuel
procedure
– Rotary mower blade striking an object
•
Special operational conditions where starting may require more than two pulls:
– First time starts after extended period of non-use over three months or
seasonal storage
– Cool temperature starts such as those found in early spring and late autumn
– Improper starting procedures - if you are having difficulty starting your
unit, please check the Operator's Manual to ensure that you are using
the correct starting procedures. This can save an unnecessary visit to
an Authorized Toro Service Dealer.
The purchaser is covered by the national laws of each country. The rights to which the
purchaser is entitled with the support of these laws are not restricted by this warranty.
Residential Products
Owner Responsibilities
General Conditions
374-0268 Rev G