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TROUBLESHOOTING
PROBLEM
No steam
Coffee not hot
enough.
POSSIBLE CAUSES
•
Machine has not reached
operating temperature.
•
Water tank is empty.
•
Water tank is not fully
inserted and locked into
position.
•
Machine needs to be
decalcified.
•
Steam wand is blocked.
•
STEAM/HOT WATER
dial is not in the STEAM
position.
•
Cups not pre-heated.
•
Portafilter not pre-heated.
•
Milk not hot enough
(if making a cappuccino or
latté etc).
•
Water temperature needs to
be adjusted.
•
Machine needs to be
decalcified.
WHAT TO DO
Allow time for the machine
to reach operating
temperature. The STEAM/
HOT WATER light will flash
to indicate the machine is
heating to create steam.
During this time, condensed
water may purge from the
steam wand. This is normal.
When the STEAM/HOT
WATER light stops flashing
the steam wand is ready for
use.
Fill tank.
Push water tank down
completely to lock into
place.
Refer to "Decalcifying",
page 26.
Refer to "Cleaning the
Steam Wand", page 26.
Ensure the STEAM/HOT
WATER dial is completely
rotated to the STEAM
position.
Rinse cups under hot water
outlet and place on cup
warming tray.
Rinse portafilter under hot
water outlet. Dry thoroughly.
Heat milk until base of the
jug becomes hot to touch.
Increase the water
temperature. Refer
to "Advanced Water
Temperature", page 17.
Refer to "Descaling",
page 26.
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