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TROUBLESHOOTING
PAGE HEADER.....
PROBLEM
No crema.
POSSIBLE CAUSES
•
Coffee tamped too
lightly.
•
Coffee is ground too
coarsely.
•
Coffee beans or
pre-ground coffee
are stale.
•
The filter basket may
be blocked.
•
Single Wall filter baskets
are being used with
pre-ground coffee.
WHAT TO DO
Tamp between 30-40lbs or
15-20kg of pressure.
Use slightly finer grind.
If grinding fresh whole coffee
beans, use freshly roasted
coffee beans with a 'Roasted
On' date and consume between
5–20 days after that date.
If using pre-ground coffee, use
within a week of grinding.
Use the pin on the end of
the provided cleaning tool
to unblock the hole(s). If
the hole(s) remain blocked,
dissolve a cleaning tablet in
hot water and soak filter basket
and portafilter in solution for
approx. 20 minutes. Rinse
thoroughly.
Ensure you use Dual Wall filter
baskets with pre-ground coffee.
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