Worx LANDROID WR165 Manuel Utilisateur page 36

LIMITED WARRANTY STATEMENT FOR WORX Landroid
If your WORX tool becomes defective due to faulty materials or workmanship within a period of 3 years from the date of purchase, we
guarantee to do one of the following, though you may be required to pay shipping costs for return of the product to us and for shipment
of the repaired/replaced product to you:
• Replace or repair all defective parts, or,
• Repair a defective unit, or,
• Replace the unit with a new or reconditioned unit.
This Limited Warranty is subject to the following conditions:
• Battery packs are guaranteed for a 12 month period only, regardless of online registration. (The warranty is only for the original battery
packs provided with the Robotic mower or the same model number of original battery packs, please note other battery packs are
excluded from the warranty.)
• The ACS module, the Voice control module, the find my Landroid module and the Off limits module are guaranteed for 12 month period
only, regardless of online registration.
• The tool has not been misused, abused, neglected, altered, modified or repaired by anyone other than an authorized service center.
• Defect or damage to the tool has not resulted from use of accessories or parts that are inappropriate for normal operation of the tool,
or that are not designed for use with the tool.
• The tool has been subjected to fair wear and tear.
• The tool has not been used for trade or professional purposes.
• The tool has not been used for rental purposes.
• The tool has not sustained damage through foreign objects, substances or accidents.
Your limited warranty does not cover:
• Components that are subject to natural wear and tear caused by use in accordance with operating instructions.
• Unauthorized/improper maintenance/handling or overload is excluded from this warranty as are accessories such as bulbs, blades and
bits, etc.
• Damage, malfunctions or failure resulting from high pressure washer or steam cleaning the product.
For warranty claims, please contact the WORX Helpline. You will need to submit a registration document and proof of purchase in the
form of a valid receipt that displays date and place of purchase. Replacement tools do not come with a new warranty. The original tool's
warranty will continue from the original date of purchase.
Landroid Helpline
1-800-727-6260
This limited warranty does not replace but is in addition to your statutory rights.
This warranty does not apply to accessories supplied with the tool.
This limited warranty applies only to the original purchaser and may not be transferred.
All repairs and replacement tools will be covered by the limited warranty for the balance of the warranty period from the date of the original
purchase.
30 Days Satisfaction Guarantee
If you are not completely satisfied with the performance of your WORX tool, simply return it within 30 days. It must be returned in its
original packaging complete as purchased, including accessories and any items provided free of charge to the point of purchase for a full
refund or exchange. A valid receipt that displays the date and place of purchase must be provided.
You will need to submit evidence of online registration and proof of purchase in the form of a valid receipt that displays date and place of
purchase.
When calling the Helpline please have details of the WORX model number and serial number available. This will help WORX Customer
Service when dealing with your call.
How to find model number and serial number? Please see below example.
36
HELPLINE NUMBER
EN