Roche Accu-Chek Performa Manuel De L'utilisateur page 23

Troubleshooting Checks
5. Check if the testing steps were
followed.
6. Check if the code number on the meter
display matches the code number on
the test strip container.
7. If the problem does not resolve...
Action
Read Chapter 2, "Patient Testing for
Healthcare Professionals" and test again.
If you still have problems, call Roche.
If they do not match, insert the correct
code chip into the meter and test again.
Repeat the test with a new test strip and
run a control test. If the problem does not
resolve, call Roche.
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