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7. Troubleshooting

The control panel of the stove has trouble examine sensors. When the sensor detect the abnormal
work temperature (below 30˚C), or the other sensor's temperature is above 70˚C the auto-control
temperature switches will react accordingly. When temperature is below 30˚C, the safety control
system will stop the stove automatically; when the other sensor, fixed into the hopper, detect the
temperature is above 70˚C, the stove will be shut down.
The general troubles, the possible reasons and the solutions are as following, after solving problems,
start the stove again:
problems
1. The start light does not
light when power is on
2. The blower doesn't
work after pressing the
start bottom.
If after 15 mins, it doest
work, there must be
wrong
3. No feeding after 20 seconds of starting.
There are three stages for the feeding process.
One is during the several minutes, feeding is constantly. "Feeding" is showing on the LCD
display
Two is the following couple minutes, the feeding light is off.:"Light" showing on the Display
The last stage is that feeding Every several seconds all the time after previous stages.
A. For the first stage
(during first several
minutes)
B. For the second stage
reason
No power in stove or in the
control panel.
It is normal.
It will start automatically when
the temperature is above 30
degrees on the venting pipe.
No power in stove or in the
control panel.
Or Unplugged on the mother
board
The low temperature sensor
is broken
Feed unit is blocked.
There is the problem
about the connection
between motor and auger
No fuel in the hopper.
It is normal
solution
Check the power and wires.
Please wait
Check the power and wires.
Plug it
Replace it
Check the auger is blocked or not.
Check the fasten screw between
auger and motor loose or not.
Or the auger might jump out
Fill the fuel into the hopper.
Please be patient

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