Unitron uDirect 2 Ensemble Guide page 32

Cause
My phone rings but the name of the caller is not being
spoken by uDirect 2
The caller identification
feature is not available
or not enabled on your
phone
Two phones are
connected to your
uDirect 2
Caller identification
may be switched off
During a phone call the other party reports difficulties
hearing me
uDirect 2 microphone
openings may be
covered
uDirect 2 may not
be worn correctly
uDirect 2 may rub
against clothing
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Possible remedy
Please refer to the phone's
user guide to check the
availability of this feature
If two phones are connected,
caller identification is only
available on the phone that
was last paired to uDirect 2
Please ask your hearing
healthcare professional to
enable caller identification on
your uDirect 2
Make sure the microphone
openings are not covered by
part of your body, clothing or
dirt and debris
Do not turn uDirect 2 sideways
and make sure the neckloop
plugs point towards your
mouth as you speak
Reduce movement while you
speak, or consider using the
external microphone (optional)
Cause
The surrounding
noise may be too
loud
uDirect 2 is unresponsive or does not show any
indicator when switching ON
uDirect 2 may be
completely discharged
It may indicate a
software problem
The operating time of your uDirect 2 is reduced
substantially
The battery typically
needs several charging
cycles to achieve full
performance
For any problems not listed in this user guide, please
contact your hearing healthcare professional.
Possible remedy
Although uDirect 2 features
noise reduction technologies,
very noisy environments
should be avoided.
Suggest to your callers that
they increase the phone
volume
Charge your uDirect 2 for
at least 1 hour
Unplug any connectors
from uDirect 2.
Switch uDirect 2 OFF and
ON again.
Consider resetting uDirect 2
Charge for at least 3 hours the
first time you charge uDirect 2.
Let a new uDirect 2 discharge
completely three times
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