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The warranty does not cover failure resulting from damage, abuse or loss
of parts. The warranty is void if the unit has been altered or an unauthorized
person has damaged the unit while attempting repair work.
Battery replacement by the customer during the warranty period is not
recommended. If the customer chooses to replace the batteries, any damage to
the unit during the change-out by the owner will void the warranty.
The removal of serial numbers from any Dogtra products will void the
warranty.
Dogtra reserves the right to retain and discard any parts or accessories that
have been found damaged upon replacement and repair.
Out of Warranty Repair Work
For repair work that is no longer covered by warranty, the cost of repair will
include parts, labor and shipping. The owner will be informed about the
repair costs before the product is repaired. Write a note briefly explaining the
problem. Include your name, address, city/zip code, phone number and email
address.
Procedure for Repair Work
If the unit is malfunctioning, please refer to the "Troubleshooting Guide" in
the Owner's Manual and call customer service at +33 (0)1 30 62 65 65, for
technical support, before sending it to Dogtra Europe for Service.
The cost of shipping products under warranty back to Dogtra-Europe is the
customer's responsibility. Dogtra Europe is not responsible for units damaged
or lost in transition to Dogtra. Dogtra-Europe is not responsible for loss of
training time or inconvenience while the unit is in for repair work. Dogtra-
Europe does not provide loaner units or any form of compensation during the
repair period.
A copy of the sales receipt showing the purchase date is required before
warranty work is initiated.
Please include a brief explanation outlining the problem and include your
name, address, city/state/zip code, daytime phone number, evening phone
number, and email address. If the repair costs are not covered under warranty,
we will call you for payment information and authorization. For any questions
concerning your Dogtra products, call us at +33 (0)1 30 62 65 65, or email us
at sav@dogtra-europe.com.
58

EC DECLARATION OF CONFORMITY

We, Dogtra Company declare under our sole responsibility that
the product
Modèle : ARC800 & ARC802
satisfait à toutes les dispositions de la Directive
R&TTE Directive 1999/5/EC
By application of the following standards
Description
Applied Standards
EN 60950-1: 2006+A11:2009+
Safety
A1:2010+A12:2011+A2:2013
ETSI EN 301 489-1 V1.9.2 (2011-09)
ETSI EN 301 489-3 V1.6.1 (2013-08)
EMC
EN 61000-3-2:2006+A2:2009
EN 61000-3-3:2013
EN 55022:2010
ETSI EN 300 220-1 V2.4.1 (2012-05) ETSI
Radio
EN 300 220-2 V2.4.1 (2012-05)
All our radio-electric devices are subject to conformity
evaluation by the KOSTEC Co., Ltd.
Dogtra- Europe
Immeuble "Le Vauban"
Parc d'activités de la Verrière
4, rue de Panicalé
78320 La Verrière, France
1999/5/EC
R&TTE Directive
Article, 3.1(a)
Article, 3.1(b)
Article, 3.2
59

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